Hybrid Salesforce Administrator

Posted last month

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About the role

  • Support the ongoing delivery, optimisation and governance of the Salesforce platform across multiple business areas
  • Provide hands-on technical administration and platform-focused expertise
  • Engage with a Centre of Excellence to mature capabilities and support strategic Salesforce adoption
  • Provide technical expertise and best practice guidance for configuration, integration, and optimisation of Salesforce
  • Support Salesforce users with troubleshooting, reporting and change execution assistance
  • Support and guide L2 and L3 colleagues, including upskilling and development plans
  • Handle admin tasks, change requests and support tickets directly when needed
  • Collaborate across consultancy teams to accelerate value delivery and create outstanding customer experiences
  • Work predominantly remotely with very occasional on-site presence required in Leeds or London

Requirements

  • Salesforce specialist with a platform mindset and hands-on technical expertise
  • Experience of actively engaging with a Centre of Excellence to mature capabilities and support strategic Salesforce adoption
  • Provide technical expertise and best practice guidance for configuration, integration, and optimisation of Salesforce
  • Experience of supporting Salesforce users by offering troubleshooting, reporting and change execution assistance
  • Able to support and guide L2 and L3 colleagues, including upskilling and development plans
  • Experience of handling admin tasks, change requests and supporting tickets directly when needed
  • Proactive and solution-oriented approach to both strategic thinking and technical delivery
  • Strong collaboration and stakeholder engagement skills; able to influence and align teams
  • Excellent communicator, able to explain complex technical concepts to technical and non technical stakeholders
  • User-focused, delivering support with empathy, patience and professionalism
  • Mentorship mindset; promotes knowledge sharing and team development
  • Highly accountable and adaptable, stepping in as needed to ensure smooth operations

Benefits

  • Competitive rate - Contract Inside IR35
  • Remote Working - Very occasional site visits
  • Supportive consultancy environment

Job title

Salesforce Administrator

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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