Salesforce Administrator overseeing Salesforce org optimization and stakeholder collaboration at PayFit. Ensuring platform stability and managing technical solutions for business needs with a dynamic team.
About the role
- Salesforce Administrator managing the health and performance of Salesforce platform at Omnidian. Overseeing data governance, user access management, and application development.
Responsibilities
- Take ownership of the overall health and performance of our Salesforce instance, ensuring it remains scalable and optimized for our growing business needs.
- Establish and enforce policies around Salesforce usage and change management, ensuring consistency and adherence to best practices over time.
- Lead the development and integration of high-level business processes to ensure seamless application planning and alignment across departments.
- Collaborate with the data governance team to define data standards, and ensure high-quality, clean data is consistently maintained across the Salesforce platform.
- Manage Salesforce roles, profiles, sharing rules, workflows, and user groups to ensure secure and appropriate access to data.
- Oversee data imports and ensure proper cleansing of data, including sales leads, contacts, and other key datasets.
- Maintain the Sales and Service Clouds, build custom reports, dashboards, and ensure that users can easily access actionable insights.
- Perform regular database maintenance tasks, including running diagnostic tests and implementing data cleansing procedures.
- Evaluate and install new Salesforce releases, keeping the team up to date. Provide training and ongoing support to end-users.
- Document system processes, error reports, and updates to field history tables, ensuring transparent and easy-to-follow workflows.
Requirements
- 4-6+ years of hands-on Salesforce Administration experience, including responsibility for managing both the Sales and Service Clouds for startups (or) SMBs.
- Strong understanding of Salesforce customization, advanced security and sharing configurations, complex flow setups, Experience Cloud, data migration, reporting, and user management.
- Demonstrated ability to troubleshoot issues, clean data, and maintain an efficient, user-friendly Salesforce instance.
Benefits
- Culture of Growth: A collaborative environment with mentorship and opportunities for career advancement.
- Inclusive Community: Global affinity groups, supportive policies, and a commitment to diversity, equity, and inclusion.
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