AA
Alliance AdvisorsSalesforce Administrator
Salesforce Administrator managing Salesforce environment and providing technical support for users. Collaborating on data integrity, training, and integration projects to enhance productivity.
About the role
- Provide hands-on Salesforce development and support, focusing on object and flow administration
- Address and resolve day-to-day Salesforce issues, triage tickets, and escalate complex matters
- Assist with configuration and platform administration: release management, permissions, user provisioning, layouts, fields, and flows
- Maintain Salesforce security settings and monitor for potential security risks
- Design flows, actions and object interactions including CPQ calculations, contract handling, and automated opportunity flows
- Contribute to process overhauls, update SOPs and standards
- Troubleshoot, debug system issues and perform necessary cleanups
- Document issue resolutions and develop SOPs and training materials
- Assist with QA testing and collaborate with internal/external teams
- Communicate updates and documentation to stakeholders at all levels
Requirements
- 3+ years of experience in Salesforce administration/declarative development
- Experience with Sales Cloud and Salesforce CPQ
- Experience in object and flow administration, handling tickets, user onboarding, and triaging issues
- Strong problem-solving skills and ability to collaborate with senior team members
- Deep understanding of Salesforce best practices, security, Lightning, and architectural concepts
- Familiarity with Agile/Scrum methodologies
- Experience building reports, joined reports, and dashboards
- Excellent documentation skills and ability to write technical documents and test scripts
- Familiarity with Jira for issue tracking and project management
- Bachelor’s degree in computer science, information systems, or related field preferred
- Experience with QA testing and debugging system issues
- Strong communication skills (technical and non-technical stakeholders)
Benefits
- Transformative Opportunities: be part of a transformative company undergoing dynamic changes
- Inclusive Culture: diverse and supportive community
- Flexible Work Options: remote, hybrid, or from state-of-the-art office
- Comprehensive pension plan: company contributes 20% towards direct insurance (deferred compensation)
- Celebrating Milestones: special bonuses and gifts for marriage, birth of a child, or 10-year anniversary
- Continuous Learning: access to Preply for language learning
- State-of-the-art office facilities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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