Salesforce Administrator enhancing IDEXX's enterprise CRM capabilities through system maintenance and user support. Collaborating in a hybrid environment with a focus on software solutions tailored to business needs.
About the role
- Salesforce Administrator role at NinjaOne enhancing Salesforce efficiency and collaboration across teams. Focused on improving operational systems and supporting revenue growth initiatives in a hybrid environment.
Responsibilities
- Help administer and enhance our Salesforce environment to align with evolving business goals
- Design and implement robust Flow automations to improve the efficiency of sales and marketing processes
- Lead Salesforce-related projects from discovery and requirements gathering to testing, deployment, and post-launch support
- Ensure all Salesforce users receive worldclass support, while maintaining a clean and well-managed ticket queue to keep issues resolved and operations running smoothly
- Support and maintain third-party integrations including, but not limited to Salesloft, LeanData, ChiliPiper, Workato, Pardot, and DealHub CPQ in collaboration with other teams
- Work cross-functionally with stakeholders to develop scalable, reliable system solutions
- Translate business needs into technical specifications and communicate solutions clearly across the organization
- Promote best practices in data quality, system adoption, and user experience
- Collaborate with developers on APEX enhancements when needed
Requirements
- 3-4 years of hands-on Salesforce Administration experience, particularly within Sales Cloud
- Advanced expertise in building and managing Salesforce Flow automations
- Experience supporting tools within the Salesforce ecosystem such as Salesloft, LeanData, ChiliPiper, Workato, Pardot, and DealHub CPQ
- Demonstrated ability to lead projects independently and deliver end-to-end solutions
- Comfort working in a dynamic, fast-moving environment
- Strong interpersonal skills with the ability to engage both technical and non-technical stakeholders
- Excellent problem-solving and organizational abilities
- Bonus: Familiarity with APEX or project management methodologies (e.g., Agile, Scrum)
- Salesforce Administrator Certification strongly preferred.
Benefits
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) plan
- Unlimited PTO
- Opportunities for growth and advancement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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