Help administer and enhance our Salesforce environment to align with evolving business goals
Design and implement robust Flow automations to improve the efficiency of sales and marketing processes
Lead Salesforce-related projects from discovery and requirements gathering to testing, deployment, and post-launch support
Ensure all Salesforce users receive worldclass support, while maintaining a clean and well-managed ticket queue to keep issues resolved and operations running smoothly
Support and maintain third-party integrations including, but not limited to Salesloft, LeanData, ChiliPiper, Workato, Pardot, and DealHub CPQ in collaboration with other teams
Work cross-functionally with stakeholders to develop scalable, reliable system solutions
Translate business needs into technical specifications and communicate solutions clearly across the organization
Promote best practices in data quality, system adoption, and user experience
Collaborate with developers on APEX enhancements when needed
Requirements
3-4 years of hands-on Salesforce Administration experience, particularly within Sales Cloud
Advanced expertise in building and managing Salesforce Flow automations
Experience supporting tools within the Salesforce ecosystem such as Salesloft, LeanData, ChiliPiper, Workato, Pardot, and DealHub CPQ
Demonstrated ability to lead projects independently and deliver end-to-end solutions
Comfort working in a dynamic, fast-moving environment
Strong interpersonal skills with the ability to engage both technical and non-technical stakeholders
Excellent problem-solving and organizational abilities
Bonus: Familiarity with APEX or project management methodologies (e.g., Agile, Scrum)
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