Salesforce Administrator managing Salesforce platform for SiteMinder. Focusing on data management and system optimization in a hybrid work environment.
NG
Hybrid Salesforce Administrator
Posted yesterday
About the role
- Salesforce Administrator at Nikkiso supporting business stakeholders by gathering requirements and administering Salesforce. Involves analysis, solutioning, and collaboration for large-scale initiatives.
Responsibilities
- Elicit, document, and validate business requirements through interviews, workshops, and stakeholder collaboration
- Translate business needs into functional requirements, user stories, and clearly defined non-functional requirements
- Conduct detailed business analysis to convert business challenges into clear, actionable specifications
- Create and maintain BRDs, FRDs, process flows, and solution documentation
- Support UAT planning and execution, including documentation of test cases and acceptance criteria
- Analyze business requirements, assess Salesforce platform capabilities, and recommend efficient solutions leveraging native functionality and automation
- Assist in designing and improving Salesforce workflows, approval processes, and basic automation
- Configure Salesforce features including fields, page layouts, record types, reports, and dashboards
- Support user onboarding, access management, and basic security (profiles, permission sets)
- Provide first-level Salesforce user support and basic troubleshooting
- Collaborate with system integrators and third-party consultants across implementation and support phases
- Provide user training, documentation, and post-implementation support
- Maintain up-to-date documentation for system changes and business processes
Requirements
- 2–5 years of experience as a Business Analyst, Salesforce Administrator, or hybrid role
- Experience working with Salesforce Sales Cloud and its standard, out-of-the-box CRM functionality
- Strong understanding of Salesforce’s standard CRM foundation and native capabilities across modules
- Solid knowledge of business analysis fundamentals (requirements elicitation, documentation, workflow design)
- Ability to translate business needs into scalable Salesforce solutions
- Strong analytical, problem-solving, and critical-thinking skills
- Excellent written and verbal communication skills with solution-oriented stakeholder engagement
- Understanding of SDLC, Agile, and Waterfall methodologies
- Nice to Have Salesforce Administrator Certification
- Salesforce certifications or exposure to Sales Cloud, Service Cloud, CPQ / ARM, Marketing Cloud, or Field Service
- Experience working in Agile or Scrum environments
- Salesforce Trailhead Badges
Benefits
- hybrid work schedule possible
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Salesforce Administrator responsible for platform administration and configuration at Banham. Collaborating with business units to improve processes and data accuracy.
Salesforce Administrator managing and optimizing Salesforce environment supporting 5,000+ users at The Access Group. Ensuring data integrity, system efficiency, and user enablement across the organisation.
Salesforce Administrator executing and validating data migrations in hybrid position at Abby Care. Collaborating with teams to ensure data accuracy and integrity across systems.
Salesforce Administrator managing CallRail's enterprise - grade Salesforce environment. Leading administration and integration efforts while enhancing go - to - market efficiency.
Salesforce Administrator shaping and scaling Salesforce solutions for Trulioo’s identity verification platform. Collaborating with teams to design workflows and report on insights.
Salesforce Administrator managing a team of 50 users and ensuring CRM data consistency for fundraising and marketing teams. Collaborating with stakeholders for improvements and data hygiene activities.
Salesforce Administrator supporting diverse teams at a fintech bank enhancing customer visibility and engagement. Utilizing systems like Financial Services Cloud to drive user adoption and optimize solutions.
Senior Salesforce Administrator overseeing commercial Salesforce systems at ITRS based in London. Driving improvements for sales processes and supporting system integrations.
Business Analyst / Salesforce Administrator supporting stakeholders by gathering requirements for Salesforce solutions. Contributing to large - scale initiatives in the LNG and industrial gases industry.