AB
Alexander BürkleAfter Sales Service Associate – Part-time
Mitarbeiter* (m/w/d) After Sales Service in Teilzeit zur Verstärkung des Logistikteams in Freiburg. Bearbeitung und Prüfung von Reklamationen, Monitoring der Logistikprozesse.
About the role
- Analyze end-to-end sales funnel performance across UK&I and global markets
- Evaluate ROI of sales initiatives and technology deployments
- Deliver compelling insights through dashboards, scorecards, and performance commentary
- Own the delivery of accurate and timely weekly, monthly, and quarterly reports
- Ensure precision in reports used for external governance, regulatory submissions, and commission calculations
- Translate business requirements into scalable reporting solutions using Salesforce, Power BI, and Excel
- Act as a trusted advisor to Sales Leaders and cross-functional stakeholders
- Influence strategic decisions through clear, value-adding commentary and storytelling
- Track usage, adoption, and impact of AI-driven tools like Gong
- Provide insights into productivity gains and behavioral trends from conversational intelligence platforms
- Support rollout and performance tracking of new CRM and sales enablement technologies
Requirements
- Minimum 4 years’ experience in performance analysis, sales operations, or business intelligence
- Strong understanding of the sales funnel and its impact on business outcomes
- Proven ability to design and deliver insightful dashboards using Power BI, Excel Power Query, and DAX
- Proficiency in SQL and Salesforce data extraction
- Excellent communication and presentation skills, with a knack for storytelling through data
- Experience in launching and tracking AI or CRM tools (e.g., Gong, Salesforce)
- Degree in Business Information Systems, Mathematics, Finance, Data Science, or a related analytical discipline
- Alternatively, equivalent professional experience in a data-driven role within Sales Operations or BI
- Desirable: Certifications in Salesforce, Power BI, SQL, or Excel Power Query
Benefits
- Equal employment opportunities to all employees
- Reasonable accommodations related to applying for employment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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