Sales Support Specialist providing administrative support to Strategic Sales Specialists and resolving customer inquiries. Ensuring high customer satisfaction through effective management of sales orders and customer service standards.
Responsibilities
Provide administrative-based support to the Strategic Sales Specialists and respond to customer/prospect queries.
Enter orders, maintain backlog reports, and update customer’s portals.
Resolve any emerging problems that customer accounts may face with accuracy and efficiency.
Ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Take a lead role in the sales administration for the customer.
Requirements
High School education or equivalent is required.
Experienced professional with knowledge of sales and customer service best practices.
Team player who is goal oriented and customer focused.
Successful completion of the company’s training program is required.
Assistenz zur Unterstützung der Bereichsleitung bei organisatorischen und administrativen Aufgaben. Planung von Terminen und Geschäftsreisen sowie Durchführung von Projekten im Bereich Packaging.
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