Customer Care Representative processing calls and managing service tasks for Crown Equipment Corporation. Dispatching technicians and handling service billing in a fast - paced environment.
About the role
- Sales Support Specialist at Nasdaq managing accounts and meeting business objectives through sales. Collaborating with Senior Sales Executives to close deals and develop market opportunities.
Responsibilities
- Closes sales in order to meet individual/team quotas and company business objectives
- Manages existing accounts as part of a larger Account Team or could manage named accounts
- Maintains relationships with clients at the senior management or executive level
- Generates business with new clients and additional business with existing clients
- Supports the Senior Sales Executives in identifying key areas of opportunities
- Responds to escalated customer issues
- Develops a good understanding of industries, regulatory environments and markets
Requirements
- Bachelor’s degree in business, finance, or marketing/sales
- At least 1 year of experience
Benefits
- 401(k) program with 6% employer match
- Employee Stock Purchase Program with 15% discount
- Student loan repayment program up to $10k
- Company paid life and disability plans
- Generous paid time off
- Comprehensive medical, dental and vision coverage
- Health spending account with employer contribution
- Paid flex days to support mental wellbeing
- Gym membership discounts
- Hybrid home/office schedule (for most positions)
- Paid parental leave
- Fertility benefits
- Paid bereavement leave
- Company gift matching program
- Employee resource groups
- Paid volunteer days
- Education Assistance Program
- Robust job skills training and Professional development opportunities
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Customer Care Rep responsible for processing calls and dispatching technicians. Supporting record maintenance and interdepartmental collaboration for Crown Equipment Corporation's customer care operations.
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