AB
Alexander BürkleAfter Sales Service Associate – Part-time
Mitarbeiter* (m/w/d) After Sales Service in Teilzeit zur Verstärkung des Logistikteams in Freiburg. Bearbeitung und Prüfung von Reklamationen, Monitoring der Logistikprozesse.
About the role
- Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
- Drive the sales cycle, nurture client relationships and showcase expertise in advanced cloud technologies
- Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
- Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
- Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
- Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
- Be a point of escalation for our clients and respond promptly to any issues
- Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
- Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
- Coordinate team incentives and Sales Performance Incentive Funds
- Partner and build business relationships with all partners to ensure customer expectations are met
Requirements
- Bilingual or proficient in Danish
- Advanced in English
- 5+ years proven work experience in a sales role
- Passion for customer experience and driving team results
- Experience in operations and strategy building
- Excellent coaching history
- Proven record of developing and retaining great employees
- Experience maximizing revenue through best practices
- Experience working with Salesforce.com or similar CRM
- Experience finding solutions as a manager
Benefits
- Base salary of 36,000 euros gross/year
- Bonus up to 10,000 euros gross/year
- Private medical insurance
- Restaurant card
- Relocation support
- Modern centrally placed office in Benalmádena near the beach
- Help with what you need to start working and living in Spain
- Full paid training for the company and the products you will be working on
- Career growth and personal development
- Full time, 39h/week, permanent contract: Monday to Friday from 09:00 to 18:00
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
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