Hybrid Sales Development Representative

at Heidi Health

• Job title: Sales Development Representative
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, South Africa

About the role

• Sales Development Representative at Heidi engaging healthcare stakeholders and qualifying leads. Driving sales initiatives to support clinicians through innovative healthcare solutions.

Responsibilities

• Identify, research, and prospect potential customers (private and public hospitals, clinic groups, and medical practices).
• Execute outbound campaigns using a mix of calls, emails, social selling, in-person meetings, and product-led signals to qualify leads.
• Schedule high-quality meetings and product demonstrations for Account Executives, ensuring smooth handoff of qualified opportunities.
• Engage with clinicians directly - including on-site visits to hospitals and clinics - to understand needs and demonstrate Heidi’s value.
• Maintain accurate records in HubSpot CRM, manage and optimise sales pipelines, and consistently meet targets for qualified leads generated.
• Collaborate closely with Account Executives, Marketing, Product, Operations, and Customer Success teams to streamline sales strategies and market positioning.
• Stay updated on market trends, competitor activities, and evolving customer needs to identify new opportunities.

Requirements

• 1-2 years of experience in a sales or business development role, ideally in SaaS, healthtech, or healthcare (preferred but not essential).
• Clinical background (e.g. medicine, nursing, or allied health) strongly preferred.
• Proven success in generating leads, qualifying prospects, and managing high-volume outreach campaigns.
• Excellent communication and interpersonal skills, with the ability to build rapport quickly and articulate Heidi’s value to clinicians and executives alike.
• Highly organised, disciplined, and results-oriented, with the ability to manage and prioritise multiple tasks.
• Comfortable working independently in a dynamic, fast-paced startup environment with a high degree of accountability.
• Eager to learn, adaptable, and excited about professional growth opportunities.
• Languages: English required; Afrikaans, isiXhosa, Zulu, or Sotho fluency is a strong plus given our diverse clinician base.

Benefits

• Additional paid day off for your birthday and wellness days
• A generous personal development budget of $500 per annum
• Learn from some of the best engineers and creatives, joining a diverse team
• The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
• If you have an impact quickly, the opportunity to fast track your startup career!