Sales Consultant managing operational delivery and client relationships for data and insights at Pureprofile. Collaborating with teams to ensure high-quality project execution and client satisfaction.
Responsibilities
Manage end-to-end project delivery, ensuring all client and consumer requirements are met with precision and professionalism.
Collaborate with cross-functional teams to define project plans including timelines, resources, risks, and deliverables.
Review survey questionnaires for alignment with specifications and recommend best practices.
Coordinate sample and quota management, ensuring accurate fulfillment and data integrity.
Monitor field progress, troubleshoot issues, and implement proactive solutions to ensure successful outcomes.
Perform data quality checks, manage reporting, and ensure delivery accuracy.
Protect and enhance the consumer experience throughout the research lifecycle.
Support Account Directors and Business Development Managers in managing and growing client portfolios across multiple sectors.
Proactively engage with existing and prospective clients to identify opportunities, present Pureprofile’s offerings, and maximize revenue potential.
Prepare and manage quotes, proposals, and project specifications based on client requirements.
Contribute to achieving monthly revenue targets and KPIs through active participation in sales activities and follow-ups.
Maintain client relationships by ensuring timely communication, quality delivery, and a high standard of customer service.
Participate in client meetings and presentations to represent Pureprofile’s services and solutions effectively.
Ensure detailed project briefs, specs, and documentation are accurately captured and maintained in Salesforce/CRM.
Track and update all client interactions, meetings, and project milestones in CRM systems.
Prepare daily or periodic progress reports for internal and client stakeholders.
Maintain compliance with best practices, internal policies, and accreditation requirements.
Coordinate with finance and operations for accurate billing and project closure documentation.
Provide occasional after-hours or weekend support when required.
Requirements
5 - 7 years’ experience in a similar client-facing, delivery or coordination role (project management, operations or sales support).
Proven ability to manage multiple clients, projects and timelines effectively.
Strong organizational and time management skills with high attention to detail.
Excellent verbal and written communication, presentation and stakeholder management skills.
Highly motivated to meet and exceed targets while contributing to team and company goals.
Experience with CRM platforms (e.g., Salesforce) and task management tools.
Proficiency in MS Office or Google Workspace.
A proactive problem-solver who thrives in a fast-paced environment.
Benefits
Be part of a growing, global organisation with a dynamic and admirable culture where you will have the ability to thrive, grow and be creative.
We are an equal opportunity employer and welcome all races, religions, and genders.
We have zero-tolerance for workplace bullying, discrimination, and harassment.
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