Account Director for Advocacy managing patient engagement strategies at Real Chemistry. Building relationships with advocacy organizations and leading complex client accounts.
About the role
- Sales Representative supporting customers throughout their trial period and managing upgrades. Engaging in cross-selling of products and maintaining communication via Salesforce.
Responsibilities
- Advising and supporting customers throughout their trial period
- Upgrading customers from free trials to paid plans
- Cross-selling additional products to existing customers
- Accurately tracking all activities in Salesforce or other reporting tools, as directed by team leaders
- Providing occasional support at events attended by the company
Requirements
- 2+ years of sales experience (preferably within e-commerce)
- Italian and French - full professional proficiency (written and spoken)
- English - advanced level (comfortable working in an English-speaking environment)
- Strong understanding that successful sales rely on active and consistent communication with clients (through any channel)
- Excellent sales, communication, and negotiation skills (or a strong motivation to develop them)
- Hands-on experience with Salesforce or Outreach is a big advantage
- Previous experience in e-commerce is an asset
- SaaS experience is also welcome
Benefits
- Medicover or Luxmed healthcare plan
- Multisport card
- Annual performance bonus program based on company results
- Relocation budget for those willing to move to join us
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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