Senior Director NA Revenue Operations leading sales effectiveness and commercial strategy for MRI Software. Driving revenue growth across all NA regions with various software solutions.
About the role
- Revenue Operations Manager responsible for optimizing GTM process and systems. Leading data-driven insights to improve revenue efficiency at Wordsmith.
Responsibilities
- Own and optimise our GTM stack to keep data clean, connected, and actionable.
- Integrate CRM, marketing, and finance tools to eliminate silos and manual work.
- Design and document scalable GTM workflows — lead routing, pipeline stages, hand-offs, and SLAs.
- Train and enable teams to follow consistent definitions and reporting standards.
- Build dashboards that track pipeline health, conversion, retention, and revenue efficiency.
- Support forecasting and territory planning with data-driven insights.
- Partner with leadership on pricing, segmentation, and GTM experiments.
- Help prepare systems and data for future scale — smarter, faster, more predictable growth.
Requirements
- 4–6 years in Revenue Operations, Sales Operations, or GTM Analytics.
- Deep familiarity with CRM administration (Attio/HubSpot/Salesforce) and automation workflows.
- Proven success improving forecast accuracy, funnel hygiene, and lead routing speed.
- Experience partnering across Sales, Product, Marketing, and Finance.
- Strong data and analytical skills (SQL, BI tools, spreadsheet modeling).
- Proficiency with GTM systems (CRM, MAP, enrichment, dialers).
- Ability to design clear dashboards and actionable insights.
- Excellent communication and cross-functional collaboration.
Benefits
- Impact: You’ll be the engine room behind our revenue team — keeping data sharp and decisions smart.
- Scope: Own systems, reporting, and process design across the entire customer lifecycle.
- Tools: Shape how we scale and build a modern stack that drives efficiency.
- Exposure: Work shoulder-to-shoulder with Sales, Marketing, Finance, and Product leadership.
- Culture: Ambitious, low-ego, and built for speed — we care about clarity and outcomes, not hierarchy.
- Growth: Path to Head of RevOps as we expand globally.
Job title
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Experience level
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Not specified
Degree requirement
Tech skills
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