Sales Enablement Manager enhancing efficiency for Global Sales and revenue-focused organizations. Collaborating with various teams to drive technology support and continuous development.
Responsibilities
Understand Digital Realty’s go-to-market strategy to best inform sales content and strategy positioning and recommendations to revenue-generating teams.
Develop and implement content governance policies, including processes for content creation, editing, and publishing, and guidelines for organization.
Design, build, and maintain user-friendly, visually appealing content enablement platform pages and collections that are consistent across the platform and that drive consistency throughout the revenue stream.
Analyze data, incl. usage and attribution metrics, to ensure that the platform and content enablement strategy effectively drive revenue growth and align with business objectives.
Provide insights and recommendations for improving content performance across teams.
Develop and execute change management strategies to support our end users in adopting new technologies and processes.
Support the sales teams, building strong relationships to facilitate system and process adoption; gather feedback, address inquiries, and provide ongoing support.
Identify potential challenges and proactively address them to maximize adoption.
Share best practices on how to get the most value from our technology solutions.
Generate regular reports and insights to inform internal stakeholders about the success of technology adoption efforts.
Collaborate with our Product Development teams to gather and document requirements of the end users’ needs and contribute to the ongoing improvement of our offerings.
Work with product owners to prioritize improvements that will have the most impact on our user community.
Generate regular reports and insights to inform internal stakeholders about the success of technology adoption efforts.
Act as communication owner providing key updates to the Sales and Marketing Organization via newsletters, bulletins, etc.
Establish consistent communication with Sales and Sales Leadership; gather feedback to uncover opportunities to best support the sales process and sales objectives.
Act as the voice of Sales, engaging internal stakeholder to improve processes, cross-functional knowledge, and provide resources for the Sales teams.
Coach sales team on best use of go-to-market and other enablement materials, positioning, value proposition, audience, competitive etc.
Supplement the formal New Hire Training Program with Sales Enablement programs for a holistic approach to the onboarding experience.
Track and analyze enablement effectiveness to determine readiness and prioritize resources.
Requirements
Minimum of 3-5 years of experience in Sales or Revenue Enablement, preferably in the technology industry.
Proven track record of scoping, building, and executing integrated content plans, enablement programs, and sales communications.
Demonstrated experience working for a global organization, collaborating with colleagues across multiple time zones.
Familiarity with organizational methodologies for managing large volumes of content, including folder architectures and metadata.
Ability to define process improvements, outline strategies, and execute as a hands-on member of the team.
Experience with creating and managing content in the Seismic platform is strongly preferred.
Experience with technical enablement and change adoption.
Knowledge of Sales, Sales Process, and Sales Methodologies and their implementation.
Highly detail-oriented with the ability to review and edit content effectively.
Self-starter with a strong work ethic, able to thrive in a growth environment while maintaining a positive, solution-oriented attitude.
Strong interpersonal skills with the ability to forge cross-departmental relationships, lead projects with diverse teams, and influence decision-making with senior-level audiences.
Intrinsically motivated learner who takes a hands-on approach with new tools.
Critical thinking, analysis, troubleshooting, and problem-solving expertise.
Creative thinker who can brainstorm and challenge the status quo with new ideas.
Exceptional verbal, written, and presentation communication skills.
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