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About the role
- **About Euromonitor**
- Euromonitor International leads the world in data analytics and research into markets, industries, economies and consumers. We provide truly global insight and data on thousands of products and services; we are the first destination for organisations seeking growth. With our guidance, our clients can make bold, strategic decisions with confidence.
- **Overview of the role**
- This Manager leads a team of analysts in Euromonitor’s Seoul office, ensuring the delivery of high-quality local insights and compelling client narratives. This position emphasizes team management, operational excellence, and fostering a collaborative environment across cross-functional workflows. The Manager serves as a bridge between the team, Regional team, Client Support team, Foundational Data team, and other internal departments, and executes on organizational goals and strategic initiatives.
- **Key responsibilities **
- **Team Leadership**
- **Mentor and Develop Talent**: Recruit, train, and mentor a diverse team of analysts to foster professional growth, enhance local industry expertise and cross-functional collaboration.
- **Performance Management**: Conduct regular performance evaluations, provide constructive feedback, and recognize achievements to motivate high performance.
- **Collaborative Environment**: Cultivate a culture of teamwork, open communication, and accountability and close collaboration with Regional and Client Support teams.
- **Project Oversight **
- **Strategic Planning**: Plan, prioritize, and execute multiple research projects while ensuring adherence to methodologies, deadlines, and deliverable quality.
- **Monitoring and Delivery**: Oversee research workflows, monitor progress, and address potential issues to ensure on-time and high-standard project completion, and support the evolving interplay between Local, Regional and Client Support.
- **Client Engagement and Relationship Management **
- **Engagement Support**: Spend a minimum 20% of time leading client engagement directly with dedicated accounts. Guide the team in identifying opportunities to deepen client engagement and uncover potential business growth opportunities.
- **Escalation Point**: Act as the primary escalation point for client concerns, providing solutions and maintaining high levels of client satisfaction.
- **Queries**: Work with the Client Support team to convert client queries into actionable opportunities, fostering enhanced engagement and driving mutual growth.
- **PR**: Represent the Company and support analysts at conferences, trade events, and other external forums, positioning the team as trusted industry experts.
- **Thought Leadership**: Contribute to the company’s visibility by supporting PR efforts and providing input on industry publications.
- **Research and Insight Integration **
- **Local Insights:** Drive local insights and data inputs through trade interviews, expert consultants and data exchanges with clients and ensure established KPIs are met. Ensure key local secondary sources are covered.
- **Quality Assurance:** Oversee and approve research outputs to ensure they are accurately sourced, align with client requirements, and adhere to company standards. Maintain accountability for the timely delivery of projects.
- **Collaboration:** Work closely with Regional Research teams to integrate local insights into broader datasets and ensure consistency across deliverables. This extends into the Consulting Research team where there is a track record of custom studies that leverage on Passport data as foundation input and whereby taxonomies are similar / aligned.
- **Knowledge Sharing:** Facilitate the dissemination of best practices and key findings across the team and organization.
- **Innovation:** Drive innovation in data collection techniques to uncover new inputs for clients.
- **Key Interdependencies with Regional**:
- Ensure that Local insights are continuously fed into Regional-team methodologies to bring local market knowledge and client feedback to our datasets
- Collaborate with Regional to evaluate which research tasks should be Local-driven and which can be scaled through central methods.
- Actively work towards refining the optimal balance on Local and Regional dynamics at an industry and regional level.
- **Operational Efficiency **
- **Process Improvement**: Continuously evaluate and optimize cross-functional workflows to improve efficiency and productivity.
- **Documentation and Reporting:** Maintain detailed project documentation, progress reports, and analysis for leadership visibility and decision-making.
Requirements
- **Skills / Proficiencies required**
- **Leadership and Mentorship:** Proven ability to manage, motivate, and develop a high-performing team.
- **Research Expertise:** Skilled in conducting primary research and analysing its impact on large-scale datasets. Strong understanding of local industry dynamics and the ability to translate complex data into clear, actionable insights.
- **Project Management:** Exceptional organizational and planning skills to deliver projects on time and to specification.
- **Stakeholder Engagement:** Excellent communication and relationship management skills to engage with internal and external stakeholders.
- **Analytical Thinking:** Ability to resolve complex research challenges and ensure high-quality research outcomes.
- **Process Improvement:** Proactive mindset to streamline workflows and enhance operational performance.
Benefits
- **Why work for Euromonitor?**
- Our Values:
- We seek individuals who act with **integrity**
- We look for candidates who are **curious** about the world
- We feel that as a community, we’re stronger **together**
- We seek to enable people to feel **empowered**
- We welcome candidates who bring strength in **diversity**
- **International:** not only do we have a very multinational workforce in each office but we communicate across our 16 offices worldwide on a daily basis.
- **Hardworking and sociable:** our staff know how to work hard and know also how to enjoy themselves! We pride ourselves on creating an appropriate work-life balance, with flexible hours and regular socialising including frequent after work meet ups, summer and Christmas parties and a whole range of other groups to be involved with.
- **Committed to making a difference:** We believe that people are looking for something worthwhile in a company beyond the workplace. Our extensive Corporate Social Responsibility Programme gives each member of staff two volunteering days a year in addition to holidays. It gives all new starters a donation amount on joining us which they can give to a charity of their choice.
- It sees us reaching out into the local community with our mentoring, group volunteering, and fundraising initiatives as well as supporting international charities through our website sales, matching staff sponsorship fundraising, and carbon offsetting all our flights.
- **Excellent benefits:** we offer competitive salaries, enhanced healthcare and pensions, plus generous holiday allowances, hybrid working and, in many offices, a Core Hours policy allowing flexible start and finish times to each day.
- **Opportunities to grow:** we offer extensive training and development opportunities at all levels. The vast majority of our Managers and Directors have been promoted from within and many have moved across departments as well as upwards. We pride ourselves on identifying and rewarding talent.
- **Equal Employment Opportunity Statement:** Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.
- #LI-HYBRID #LI-ST1
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