Senior Enterprise IT Sales Account Manager managing enterprise - level customers in Cyber Security, Cloud, and Infrastructure services. Supporting high - value IT projects in a trusted advisor role.
FI
Hybrid Relationship Manager
Posted 3 months ago
About the role
- Relationship Manager strengthening client partnerships and driving revenue growth in document outsourcing. Collaborating with internal teams and managing a diverse portfolio of clients while attending industry events.
Responsibilities
- Act as a strategic partner to a portfolio of clients, ensuring exceptional service, retention, and profitable growth.
- Increase revenue by seeking out new business opportunities with current and prospective clients.
- Build and maintain a robust pipeline of Credit Union and related industry prospects through outreach, networking, and referrals.
- Develop and present pricing proposals and RFP responses tailored to each client’s needs.
- Represent FSSI at trade shows and industry events, especially those tied to the Credit Union space.
- Collaborate with internal teams—Client Services, Marketing, Technical, and Leadership—to deliver seamless onboarding and support for new work.
- Maintain all contact activity in our CRM system and contribute to monthly reporting and forecasting.
- Travel to meet with clients and prospects as needed, with regular portfolio reviews and annual account planning.
- Attend client conferences and FSSI meetings on a monthly, quarterly and annual basis.
- Serve as an escalation point for resolving client concerns and championing improvements.
Requirements
- Bachelor’s degree in Business, Communications, or a related field.
- 5+ years of experience in business development or sales. We are specifically seeking candidates who have worked with Credit Union clients or have direct experience in the Credit Union industry.
- A proven track record of hitting targets and closing deals.
- A self-starter mindset with the ability to work independently and make informed decisions that reflect your experience and responsibilities.
- Strong communication and presentation skills, with a focus on building trust and long-term relationships.
- The ability to prioritize, manage time effectively, and stay organized in a fast-paced environment.
- Proficiency in Word, Excel, PowerPoint, and CRM tools.
- Knowledge of social media platforms such as LinkedIn, Twitter, Facebook, Google+ and other relevant platforms.
- A knack for learning and articulating technical concepts to non-technical audiences.
Benefits
- Employee Ownership through our Employee Stock Ownership Plan (ESOP): When you join our team, you’re not just an employee—you become an employee-owner, sharing in the success of our company and shaping its future.
- Culture of CARE for our Employees: We go beyond traditional health and wellness programs, offering in person and virtual Care Partners whose only mission is the health and happiness of our employees and their families.
- Industry Leadership: FSSI is a technology-driven leader in document services, focused on providing best-in-class services and dedicated to utilizing industry-leading software and equipment.
- **Benefits include:**
- 401(k) & Roth + Employee Stock Ownership Plan
- Medical, Dental, Vision & Life Insurance
- Vacation, sick leave and paid holidays – *including your birthday! *
- Employee Assistance & Care Programs
- Additional perks & employee award programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Private Client Relationship Manager responsible for managing high net worth personal lines insurance accounts. Ensuring client satisfaction and identifying cross - selling and up - selling opportunities within the brokerage.
Relationship Manager at Key Private Bank providing personalized financial solutions for high - net - worth clients. Collaborating with internal teams and community organizations for business development.
Account Coordinator at Stephen Gould facilitating client portfolios and order management in a hybrid role. Collaborating with internal teams and external clients for superior service and product solutions.
Relationship Manager providing comprehensive investment management advice and solutions for Glenmede’s private clients. Collaborate with wealth advisory teams to personalize and manage client portfolios.
Sales Account Manager for Uline in Florida, managing existing accounts and prospecting new business opportunities. Providing high - quality products and solutions through effective customer relationships.
Recruit and manage insurance broker partnerships to sell Cyber Insurance solutions. Enhance broker effectiveness through presentations and collaboration with Sales and Marketing teams.
Commerce Partnerships Manager at Hearst UK focusing on Affiliate revenue growth through negotiations and eCommerce strategies. Collaborating with editorial and key stakeholders across multiple verticals.
Account Manager responsible for managing PR for clients in the cryptocurrency and web3 sectors. Developing communication strategies and fostering media relationships within the industry.
Public Relations Account Manager managing communications for clients in the cryptocurrency sector. Creating strategic plans, writing materials, and mentoring junior staff in a hybrid environment.