Case Manager responsible for resolving all technical and non - technical issues related to Expereo's services. Identifying and establishing new processes for excellent Customer Service experience.
About the role
- Product Manager coordinating product and portfolio roadmap at a growing IT company specialized in telecommunications. Focused on product development, client presentations, and requirement clarifications.
Responsibilities
- Koordination der Produkt- und Portfolio-Roadmap
- Priorisierung der Weiterentwicklung des Produkt-Portfolios
- Vorbereitung und Durchführung von Präsentationen, Demos beim Kunden
- Inhaltliche Klärung von Kunden- und Marktanforderungen
- Abstimmung der funktionalen Aktualisierung der Leistungsmodule
- Produkte und Leistungen marktseitig betreuen und definieren
- Erstellung von produkt-bezogenen Business-Cases
- Dokumentation von Anforderungen, Lösungsansätzen und Standards
Requirements
- Hochschulabschluss in (Wirtschafts-) Informatik, Ingenieurwesen oder vergleichbare Ausbildung
- Erfahrung als Produktmanager:in, Projektmanager:in oder Product Owner in ähnlichem Umfeld
- Umgang mit den Planungstools Atlassian Jira und Confluence
- Erfahrung im Management von Projekten in (agiler) Softwareentwicklung
- Technisches Grundverständnis
- Fähigkeit komplexe Situationen zu erfassen und zu priorisieren
- Ausgeprägte Kommunikationsfähigkeiten
- Hohes Maß an organisatorischem Geschick
- Analytisches- und prozessorientiertes Denkvermögen
- Freude am Arbeiten im Team
Benefits
- 30 Tage Urlaub
- Diverse Fort- und Weiterbildungsmöglichkeiten (Trainings, Zertifizierung etc.)
- Freie Hardwarewahl
- Zuschuss für's Jobticket
- Zuschuss für e-Bike/Car Leasing
- Zuschuss für sämtliche Sportangebote
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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