Manager driving customer - centricity across global teams via customer insights platforms. Liaising between stakeholders and platform teams to improve customer experience and business outcomes.
About the role
- Product Manager at IT-Labs GmbH managing health SaaS solutions with responsibilities from idea to rollout. Collaborating cross-functionally in agile environment to enhance product offerings.
Responsibilities
- You take ownership of an entire product family — from concept to rollout.
- You work closely with development, design, customer support, and company leadership.
- You gather and prioritize requirements from the market, customers, and internal stakeholders.
- You oversee the full agile product development process (Scrum/Kanban).
- You write user stories, maintain the backlog, and ensure clear communication within the team.
- You analyze KPIs and drive data-informed product improvements.
Requirements
- Several years of professional experience in the healthcare sector (e.g., home care, nursing services, medical supply stores, health insurers, or eHealth).
- Experience in product management of digital solutions, ideally in the SaaS space.
- Strong technical understanding and experience with agile methodologies (Scrum, Kanban).
- Ability to structure complex requirements and translate them into clear, actionable concepts.
- Excellent communication and teamwork skills, and decisiveness.
Benefits
- Flexibility: remote work, flexible hours, flextime, and 30 days of annual leave
- Security: permanent contract with competitive compensation
- Innovative work environment: modern, bright office in Fürth, flat hierarchies and plenty of freedom for your own ideas
- Team spirit: regular team-building activities and company events to strengthen team cohesion
- Free drinks, coffee, and snacks
- HanseFit, Urban Sports Club, and access to various e-learning resources
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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