About the role

Client Due Diligence Manager optimizing onboarding processes for global payments solutions provider. Ensuring compliance and managing client relationships effectively.

Responsibilities

Perform end-to-end CDD, reviewing prospect cases and conducting risk assessments to categorize and monitor customers accurately.
Approve low- and medium-risk merchants and escalate high-risk or complex cases to regional MLROs/AMLCOs with detailed analysis.
Serve as the main point of contact during client onboarding, building strong relationships, guiding clients through the process, and ensuring all regulatory requirements are met.
Identify and verify client information, analyze operations, and gather necessary data to understand their business activities. Screen for PEP/Sanctions and other risk factors, escalating cases when needed.
Work closely with AMLCOs/MLROs on case analysis, prepare suspicious activity reports (SARs), and update CDD procedures to maintain alignment with company policies.
Ensure data integrity and confidentiality while maintaining accurate customer files in line with KYC regulations.
Collaborate with various departments (Legal, AML, IT, Product, Risk, Sales) to ensure CDD process alignment and respond to RFIs from banking and third-party partners.
Participate in audits and regulatory inspections, providing necessary documentation to demonstrate compliance.

5+ years of experience in AML, CDD, or risk management within fintech, banking, or payments.
Strong knowledge of CDD/KYC processes, AML regulations, and compliance frameworks, preferably in the UK, Cyprus or Lithuania.
Experience handling B2B clients, particularly in banking and acquiring sectors.
Ability to explain compliance requirements clearly and manage client relationships.
Confident working autonomously and making decisions when needed.
Proficiency in screening tools, risk assessment frameworks, and case management systems.
Strong analytical skills with the ability to multitask and act quickly.
Proactive and results-driven, with a positive approach to overcoming challenges.
AML certification (e.g., CAMS or equivalent) will be a huge plus.

Future-Proof Your Finances: Once you’ve passed probation, we’ll kickstart your Provident Fund to secure your future.
Grow with Us: Annual Learning Budget for professional development (eligible after probation)—because your growth is our growth.
Wolt Your Way Through Lunch: €150 monthly Wolt allowance to keep you fueled and happy.
Stay Active Your Way: Enjoy a SportsBenefits membership giving you access to a wide variety of gyms and sports facilities to support your active lifestyle.
Drive in Style: After one year with us, you may be eligible for a company car—performance and availability permitting.
Park with Ease: Complimentary parking space just steps from the office, so your commute is as smooth as your workday.
Max Out Your Downtime: 25 days of vacation + public holidays, plus an additional 10 sick days.
Shop & Save: Exclusive local discount card + tickets for exciting events like Beonix, basketball games, and more.
Speak Like a Local: Join free Greek language classes, twice a week, open to all team members.
Celebrate Together: We bring colleagues from all offices together for unforgettable company celebrations.
Global Collaboration & Events: Opportunities to participate in international company events and initiatives, connecting with colleagues from all regions and contributing to a truly global community