Product Manager on the Fraud team at Plaid designing systems to prevent fraud across their financial network. Responsible for understanding user needs and launching impactful solutions.
Responsibilities
Take ownership of a defined product surface area. Understand customer needs, write clear requirements, and drive execution with cross-functional partners.
Contribute to the fraud product roadmap. Identify opportunities to improve detection accuracy, reduce false positives, and enhance customer trust using data and feedback.
Build with excellence. Partner closely with Engineering and Data Science to design scalable, high-quality systems that balance user experience, performance, and fraud prevention efficacy.
Measure and iterate. Define success metrics, analyze performance, and refine products to improve accuracy and reliability.
Communicate with clarity. Align stakeholders, document tradeoffs, and ensure shared understanding across teams.
Operate with a founder mindset. Take initiative, simplify complex problems, and move quickly even when the path is unclear.
Learn fast and stay humble. Embrace feedback, seek mentorship, and help raise the bar for Plaid’s products and culture.
Requirements
1–4 years of experience in a product-related role (for example Product Manager, APM, startup operator, founder, or product analyst)
Proven track record of building or launching products end to end
Strong analytical and product thinking, with the ability to identify customer needs and translate them into clear hypotheses and features
Experience collaborating with Engineering and Design to to deliver value quickly
Excellent written and verbal communication skills; able to explain complex ideas simply and effectively
Comfortable operating in fast-moving, ambiguous environments
Passionate about technology, data, and building products that protect consumers and businesses from fraud
Familiarity using AI tools in day-to-day product work, such as prototyping, research, or analysis
[Nice to Have] Experience in fraud, risk, identity, or security products
[Nice to Have] Familiarity with ML-driven systems or risk modeling
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