Analista de Processos e Operações PL com foco em melhoria contínua e projetos de transformação operacional. Atuando em mapeamento e otimização de processos em empresa no setor bancário.
Responsibilities
Mapping, modeling and redesign of processes (BPMN).
Identification of bottlenecks, operational risks, and control failures.
Application of SWOT analysis to processes and operations.
Implementation of internal controls and governance best practices.
Definition and monitoring of performance indicators (KPIs).
Ongoing monitoring through dashboards and analytical reports.
Planning, execution and monitoring of improvement projects.
Requirements
Previous experience in governance, operations, continuous improvement, and project management.
Experience with process transformation projects and implementation of indicators.
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