Take disciplinary and technical leadership of the site's quality function and further develop structures, processes and the team. Ensure reliable quality assurance across the value chain, manage complaints and audits, and drive continuous improvement.
About the role
- Sales Ops Junior supporting daily operations and growth automation for a fintech company. Collaborating across teams to improve process efficiency and data integrity while managing Salesforce and technical support.
Responsibilities
- Administration & Support: Daily management of the technical stack (Salesforce, Ringover) and commercial processes. You will be the primary point of contact for the Sales team to remove any points of friction.
- Onboarding & Training: Ensure the technical onboarding and ramp-up of new hires. You will update training materials and playbooks to maximize user autonomy.
- Financial Oversight: Administrative management of sales team commission (via Salesforce, Qobra), in direct coordination with Finance to monitor revenue.
- Data Reliability & Analysis: You are responsible for the integrity of data entered into our tools. Your work is essential to secure the strategic analyses used by management.
- Process Optimization: You work closely with teams in the field to identify gaps and lead continuous improvement projects to structure operations.
- Automation & No-Code: You lead long-term projects to automate internal processes and low-value tasks (no-code tools, custom developments).
Requirements
- Experience: 1 to 2 years of experience in Ops, Financial Control, Project Management or Data Analysis (including internships and end-of-study placements).
- Hard Skills:
- Advanced Excel (complex functions, data structuring).
- High proficiency with digital tools (CRM, Google Suite).
- A real plus: proficiency or knowledge of SQL to query data independently.
- Soft Skills:
- Hybrid profile: You are both hands-on (resourceful, responsive) and analytical (long-term vision, structuring).
- Absolute rigor: You have strong attention to detail, particularly around compensation and data quality.
- Excellent interpersonal skills: You can adapt your communication to diverse stakeholders (Sales, Marketing, Tech, Finance, Managers).
Benefits
- €40,000 gross/year, adjusted according to your profile
- Competitive compensation package: Swile meal card, employer-covered health insurance at 50%, and reimbursement of 50% of your public transport subscription
- Attractive bonuses: holiday bonus, referral bonuses up to €1,500, and birth bonuses
- Remote work policy allowing 1 to 2 days per week of teleworking, with an allowance of €2 per day
- Shared moments with colleagues: cohort onboarding, team rituals, fitness sessions, Smash Bros tournaments, organization of Happylunch, and company offsites
- Coverage for 4 sessions/year on moka.care
- A dedicated mentor/buddy to help you integrate and thrive at Pretto
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