Process Design Consultant analyzing processes and implementing improvements at Bank of America. Supporting change initiatives for Operational Excellence in Global Treasury and Merchant Operations.
Responsibilities
Analyzing processes, documenting business case opportunities, and implementing process improvement/transformation initiatives
Supporting the execution of change initiatives which may result in cost efficiencies, quality, productivity, and risk mitigation
Working with business leaders and subject matter experts, ensuring collaboration and transparency across integrated business and technology teams
Driving execution of solutions within the budget and timeline
Managing cross-functional and/or inter-departmental projects for GTMO products, processes, functions, and employee readiness
Overseeing projects, using appropriate tools to drive project completion and ensuring projects follow enterprise change standards
Maintaining the prioritization of all program deliverables / projects
Requirements
5-7 years of project management experience in financial services
Proficiency in various Project and Portfolio Management Tools (i.e., PPRT, JIRA, QC, Visio, MS Project, etc.)
Excellent communication skills, coupled with the ability to influence, negotiate, persuade and resolve conflict at all levels
Demonstrate ability to drive execution of complex change requirements
Have strong planning and organizational skills, accepting accountability for tasks and ability to balance a high volume of work under pressure
Global Banking and/or CashPro Product experience is highly desired
Project Management Professional Certification (PMP) is a plus
Benefits
Discretionary incentive eligible
Employees are eligible for an annual discretionary award
Access to paid time off
Industry-leading benefits
Support for physical, emotional, and financial wellness
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