Product Marketing Manager at Tala driving market initiatives for financial products improving customer experiences across Asia. Responsible for outreach and engagement in the Philippines.
Responsibilities
Drive messaging and go to market planning of new products and services tied to clearly defined success metrics.
Build, manage, and execute end-to-end customer lifecycle campaigns that will lead to measurable KPI growth across conversion, engagement, and retention metrics.
Identify improvements to messaging, initiate experiments to test hypotheses, analyze results, and reiterate as needed.
Spearhead product positioning and messaging for new product launches, grounded in brand principles and market insights.
Generate cross-functional partnership and operational alignment across diverse teams including Product Management, Insights, Design, Brand, and Customer Experience .
Articulate product value to customers through their entire lifecycle that builds customer loyalty through the most effective communication channels to drive outsized impact and ROI.
Define user segments and create tailored campaigns for key customer personas.
Cultivate and communicate a deep understanding of Tala’s audience, opportunity, and competitive landscape in Asia markets (Philippines, Vietnam and India).
As the need arises, build and manage regional team with members located in key markets.
Be available to attend key local and regional events and activations as needed, such as marketing activations, customer discovery and workshops, etc.
Maintain semi-regular facetime with regional and Philippines CLT and marketing team members, as well as vendors/partners as needed.
Requirements
5+ years experience in Marketing, with demonstrated expertise in building and managing mobile marketing campaigns (push, SMS, in-app) using modern marketing and CRM tools
Demonstrated ability to create go to market plans for new products and deliver meaningful business results
Comfortable working in a fast paced, dynamic environment with distributed teams
Capable consumer of modern analytics tools; strong data analysis skills and ability to translate data into actionable insights
Strong writing skills and careful attention to detail
Self-starter, solution-oriented, and can-do attitude
Understanding of the Philippines’s FinTech and/or consumer mobile ecosystem (preferred)
Hands on experience launching and scaling products for developing markets (preferred)
Competent in using Braze or similar marketing CRM (preferred)
Benefits
Inclusive team culture fostering innovation
Diversity in backgrounds, cultures, and experiences
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