Associate Manager leading the Customer Service team in the Medical division at Stryker. Driving process improvements, service excellence, and operational efficiency for customer service operations.
About the role
- Provide technical support for printing and connectivity issues in Canon's client service environment. Collaborate with internal teams to enhance service performance and resolve technical faults.
Responsibilities
- Provide support and provision of first and second line trouble shooting regarding connectivity, enabler software and systems related problems
- Carry out service calls on core product
- Make frequent contributions to the ongoing development of the Client account and overall service performance
Requirements
- Canon Core Behaviours
- Drive for results
- Focus on the Customer
- Take ownership and accountability
- Act as a team player
- Shows courage and conviction
- People orientated
- Caring for self and others
Benefits
- Enjoy hybrid working (3 days in office, 2 from home)
- Benefit from flexible hours, professional development, and a wide range of perks
- Minimum of 25 days of personal holiday per year with up to 5 days of available holiday purchase
- Access a competitive salary, benefits, a generous pension scheme and up to 38% discount on Canon products
- Great transport links- Elizabeth Line and Stockley Park low-cost Shuttle Bus and free parking on site
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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