Provide technical support for printing and connectivity issues in Canon's client service environment. Collaborate with internal teams to enhance service performance and resolve technical faults.
Responsibilities
Provide support and provision of first and second line trouble shooting regarding connectivity, enabler software and systems related problems
Carry out service calls on core product
Make frequent contributions to the ongoing development of the Client account and overall service performance
Requirements
Canon Core Behaviours
Drive for results
Focus on the Customer
Take ownership and accountability
Act as a team player
Shows courage and conviction
People orientated
Caring for self and others
Benefits
Enjoy hybrid working (3 days in office, 2 from home)
Benefit from flexible hours, professional development, and a wide range of perks
Minimum of 25 days of personal holiday per year with up to 5 days of available holiday purchase
Access a competitive salary, benefits, a generous pension scheme and up to 38% discount on Canon products
Great transport links- Elizabeth Line and Stockley Park low-cost Shuttle Bus and free parking on site
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