Ensure accurate payroll processing and resolve complex payroll issues at Xcel Energy's multi - state environment. Provide expertise in payroll operations while managing compliance with various regulations.
About the role
- Leading User Acceptance Testing for payroll management systems in Australia and New Zealand. Ensuring operational readiness and compliance through documentation and support.
Responsibilities
- Lead UAT planning and execution across Australia and New Zealand payroll and workforce management processes.
- Collaborate with stakeholders to develop detailed test scripts, scenarios, and acceptance criteria – despite limited involvement in the design phase.
- Coordinate with business users, technical teams, and vendor (Dayforce) to ensure testing coverage and traceability.
- Manage test defect logging, triage, and resolution, ensuring timely feedback loops.
- Oversee and support parallel payroll runs, reconciling results to ensure accuracy between legacy and new systems.
- Identify and address discrepancies, liaising with internal payroll teams, HR, Finance, and external vendor support.
- Develop Standard Operating Procedures (SOPs) for end-users, including payroll processing, exception handling, reporting, and workforce management tasks.
- Contribute to go-live readiness planning, ensuring handover processes are clearly defined.
- Support change management activities including training preparation and business communications as needed.
- Ensure compliance with local legislation and business policies across both AU and NZ entities.
- Provide hyper care support post go-live, including:
- First-line issue triage and resolution
- Working with technical teams and Dayforce support to escalate and resolve issues
- Monitoring system stability and payroll accuracy
- Supporting business users through the transition period
Requirements
- Proven experience leading or supporting Dayforce (Ceridian) implementations or similar systems, ideally in a regional or multi-country context.
- Strong understanding of end-to-end payroll processes, compliance, and legislation in Australia and New Zealand.
- Demonstrated ability to write test scripts and lead UAT, particularly in scenarios where upfront design engagement was limited.
- Hands-on experience with parallel payroll testing and reconciliation methodologies.
- Excellent problem-solving and stakeholder management skills in fast-paced project environments.
- Experience developing SOPs, work instructions, or training guides for payroll and WFM systems.
- Strong attention to detail and ability to work independently while coordinating across multiple time zones and teams.
- Exceptional communication skills, both written and verbal.
Benefits
- Competitive salary and benefits package
- Hybrid working, 3 days in London based office & 2 working from home
- Holiday allowance
- 50% staff discount & 25% for family and friends
- Pension scheme
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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