Hybrid Payroll Account Manager

Posted 2 months ago

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About the role

  • Payroll professional managing high volume client payrolls with exceptional customer service focus. Contributing to Smartly's Managed Payroll Service in New Zealand's Lower Hutt.

Responsibilities

  • Responsible for managing payrolls for a portfolio of clients on Smartly’s Managed Payroll Service
  • Ensure preparation/completion of customer payrolls to appropriate quality standards within time and to company requirements
  • Ensure high standards are being met and maintained throughout each part of the process and ensure customer expectations are exceeded
  • Uphold the highest levels of customer service, retaining and growing customer accounts where possible

Requirements

  • Working knowledge of NZ payroll and legislation
  • Proven experience in account management, customer service and/or sales
  • Highly developed numeric, analytical and problem-solving skills
  • High level of accuracy and proven communications skills
  • The ability to create and maintain positive relationships with clients
  • Effective work organisation and prioritisation skills with an ability to manage a wide variety of tasks

Benefits

  • Attractive salary
  • Additional benefits (e.g. free health insurance)
  • Flexible working – opportunity to work from home
  • Conveniently located right next to the Lower Hutt shopping mall
  • Awesome company-wide culture – we love a massive morning tea, an epic work party, and the random rolling lunch
  • Passionate about our people and seeing them thrive

Job title

Payroll Account Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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