Payroll professional managing high volume client payrolls with exceptional customer service focus. Contributing to Smartly's Managed Payroll Service in New Zealand's Lower Hutt.
Responsibilities
Responsible for managing payrolls for a portfolio of clients on Smartly’s Managed Payroll Service
Ensure preparation/completion of customer payrolls to appropriate quality standards within time and to company requirements
Ensure high standards are being met and maintained throughout each part of the process and ensure customer expectations are exceeded
Uphold the highest levels of customer service, retaining and growing customer accounts where possible
Requirements
Working knowledge of NZ payroll and legislation
Proven experience in account management, customer service and/or sales
Highly developed numeric, analytical and problem-solving skills
High level of accuracy and proven communications skills
The ability to create and maintain positive relationships with clients
Effective work organisation and prioritisation skills with an ability to manage a wide variety of tasks
Benefits
Attractive salary
Additional benefits (e.g. free health insurance)
Flexible working – opportunity to work from home
Conveniently located right next to the Lower Hutt shopping mall
Awesome company-wide culture – we love a massive morning tea, an epic work party, and the random rolling lunch
Passionate about our people and seeing them thrive
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