Hybrid Partner Manager

Posted 3 months ago

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About the role

  • Senior Manager in Partner Management at TruStage, overseeing banking technology partnerships and leading collaboration efforts across teams. Fostering relationships and supporting integration of insurance services through strategic partner management.

Responsibilities

  • Establish deep relationships with key executives at Tier 1 enabling partners
  • Translate TruStage’s enterprise and business unit strategies into Partner Management Strategy; socialize and execute
  • Manage and own the overall relationship between TruStage and partners that integrate TruStage’s products and services
  • Recognized within TruStage as a trusted subject matter expert and sought out by leadership outside of the department for guidance on matters relating to enabling partners within the portfolio and potential future partners
  • Responsible for Partner strategy, execution and ongoing support of partners
  • Forecast, track and manage partner pipeline, revenue enabled and expenses paid to partners
  • Manage the contractual lifecycle of partners; NDAs, Master Agreements, Exhibits, Fee Schedules, SOWs and cancellation
  • Serve as a primary escalation point for issues between TruStage and enabling partner
  • Ensure partners clearly understand how TruStage focuses on the end-consumer though trusted partners
  • Maintains and keeps current the Partner Management Playbook which is foundational for partner management execution
  • Energize and inspire others by sharing your knowledge and being positive
  • Authority and accountability to hire, develop, supervise, evaluate, and coach
  • Foster an innovative, creative, supportive and positive work environment
  • Prepare and deliver employee performance appraisals and merit decisions
  • Serve as a subject matter expert to develop training materials for staff, building knowledge
  • Mentor others to develop future talent

Requirements

  • Bachelor's degree in related field
  • MBA preferred or equivalent work experience in the banking technology ecosystem
  • Well-connected in the banking technology, financial services and fintech space with preference given to lending related experience
  • Ability to develop and translate strategy into action
  • 7+ years of relevant experience working with banking technology companies such as, but not limited to: Bank and/or Credit Union software suppliers that enable the consumer lending purchase journey
  • Core Data Processors: Corelation, Fiserv, FIS, Jack Henry, Temenos, etc
  • Loan Origination Systems: MeridianLink, Fiserv, nCINO, fintechs, etc
  • Point of Sale (POS): Blend, withClutch, MeridianLink, SavvyMoney, fintech, etc
  • Strong listening, verbal and analytical skills
  • Flexible demeanor with strong interpersonal skills
  • General understanding of modern technology applications
  • Adept at conflict resolution and ability to think through/resolve complex scenarios
  • Communication skills that require breaking down complex situations into digestible, relatable soundbites
  • Proven success in collaborating and influencing multiple functions and groups to achieve goals
  • Proven ability to prioritize, lead, and manage multiple partners to outcomes that meet business objectives
  • Experience as a leader with a cross functional team

Benefits

  • medical
  • dental
  • vision
  • employee assistance program
  • life insurance
  • disability plans
  • parental leave
  • paid time off
  • 401k
  • tuition reimbursement

Job title

Partner Manager

Job type

Experience level

SeniorLead

Salary

$119,100 - $178,700 per year

Degree requirement

Bachelor's Degree

Location requirements

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