Senior Manager in Partner Management at TruStage, overseeing banking technology partnerships and leading collaboration efforts across teams. Fostering relationships and supporting integration of insurance services through strategic partner management.
Responsibilities
Establish deep relationships with key executives at Tier 1 enabling partners
Translate TruStage’s enterprise and business unit strategies into Partner Management Strategy; socialize and execute
Manage and own the overall relationship between TruStage and partners that integrate TruStage’s products and services
Recognized within TruStage as a trusted subject matter expert and sought out by leadership outside of the department for guidance on matters relating to enabling partners within the portfolio and potential future partners
Responsible for Partner strategy, execution and ongoing support of partners
Forecast, track and manage partner pipeline, revenue enabled and expenses paid to partners
Manage the contractual lifecycle of partners; NDAs, Master Agreements, Exhibits, Fee Schedules, SOWs and cancellation
Serve as a primary escalation point for issues between TruStage and enabling partner
Ensure partners clearly understand how TruStage focuses on the end-consumer though trusted partners
Maintains and keeps current the Partner Management Playbook which is foundational for partner management execution
Energize and inspire others by sharing your knowledge and being positive
Authority and accountability to hire, develop, supervise, evaluate, and coach
Foster an innovative, creative, supportive and positive work environment
Prepare and deliver employee performance appraisals and merit decisions
Serve as a subject matter expert to develop training materials for staff, building knowledge
Mentor others to develop future talent
Requirements
Bachelor's degree in related field
MBA preferred or equivalent work experience in the banking technology ecosystem
Well-connected in the banking technology, financial services and fintech space with preference given to lending related experience
Ability to develop and translate strategy into action
7+ years of relevant experience working with banking technology companies such as, but not limited to: Bank and/or Credit Union software suppliers that enable the consumer lending purchase journey
Core Data Processors: Corelation, Fiserv, FIS, Jack Henry, Temenos, etc
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