Operations Coordinator in a digital marketing agency managing systems and processes. Fostering collaboration and supporting operations, HR, finance, and marketing functions.
Responsibilities
Coordinate and execute new hire onboarding - from account setup and access to welcome swag and first-day logistics.
Manage systems administration , including Google Workspace (Email, Phones, etc), CRM, and reporting systems.
Manage and track employee equipment inventory (laptops, devices, etc.), including setup and ordering.
Provide Accounts Receivable support , including client outreach, invoice tracking, and payment follow-up.
Assist with event coordination , including team-building activities, company-wide meetings, and internal celebrations.
Coordinate logistics and travel arrangements for trade shows and conferences - occasionally traveling to support onsite.
Support executive operations - preparing reports, organizing data, and keeping leadership informed.
Handle general administrative duties - scheduling, documentation, mail, and other operational tasks.
Requirements
3+ years in an operations, administrative, or coordinator role (agency experience a plus).
Strong technical skills - especially in Google Workspace, CRM systems, and office tools (Mac + PC).
Experience managing vendors, systems, and office logistics.
QuickBooks Online or similar accounting software experience preferred (not required).
Excellent written and verbal communication skills.
Strong organizational and project management abilities.
Ability to think critically and work independently with minimal oversight.
A positive, proactive attitude and a willingness to jump in wherever needed.
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