Systems Manager overseeing infrastructure operations and managing team of systems administrators for Hard Rock Digital, ensuring regulatory compliance and operational excellence.
Responsibilities
Manage and develop team of 5-7 systems administrators including IAM, cloud, and Windows specialists
Conduct regular performance reviews, goal setting, and career development planning
Recruit, onboard, and train new systems administration staff
Establish team standards, best practices, and operational procedures
Foster collaborative team environment and knowledge sharing culture
Develop and execute infrastructure roadmap aligned with business objectives
Oversee day-to-day operations of Windows and cloud infrastructure
Ensure 99.9%+ uptime for critical infrastructure systems
Lead capacity planning and infrastructure scaling initiatives
Manage infrastructure projects and technology upgrades
Coordinate with network and cloud teams on infrastructure integration
Oversee Microsoft Entra ID, Active Directory, and identity infrastructure
Ensure proper implementation of access controls and privilege management
Review and approve significant identity and access changes
Monitor identity security posture and respond to incidents
Support compliance audits related to identity and access management
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