Onsite Retail Support Manager

Posted 43 minutes ago

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About the role

  • Retail Support Manager at STIHL coordinating dealer logistics and managing a field team. Leading various operational tasks to enhance retail performance.

Responsibilities

  • Oversee scheduling and efforts of RSSs; to work with the RSS team to champion and coordinate new dealer set-up logistics
  • Oversee the visit logs and efforts of Retail Support Specialists to hit quarterly quotas for visits of Construction / Rental national accounts. These visits will involve a combination of SCS installs, merchandising, and “STIHL Champion” sales training
  • Manage the regional relationship with national fixturing providers; manage the on-hand or order-as-needed inventory requirements to maintain new dealer install calendar timelines
  • Manage reporting of RSS visits and progress in STIHL CRM systems; including quarterly and annual reports to monitor team and individual KPIs
  • Attend sales meetings, dealer training meetings and other required meetings and training
  • All other duties and responsibilities as assigned

Requirements

  • Bachelor’s degree or equivalent education and work experience preferred
  • Experience managing a team is preferred
  • Creative problem-solving aptitude is required
  • Previous sales or retail experience preferred
  • Previous merchandising experience preferred
  • 1-3 years of related work experience preferred
  • Travel may be up to 25%
  • Intermediate knowledge of Microsoft office software, including Word, Excel and PowerPoint
  • Strong organizational and follow-through skills are required

Benefits

  • Competitive pay with multiple bonus opportunities and potential for annual merit increases
  • Excellent health benefits including Medical, Dental & Vision Insurance
  • Company-paid Life Insurance and Short & Long-Term Disability
  • Robust retirement offerings including: A fully vested Pension Plan after 5 years
  • A 401(k) with generous employer match
  • Paid time off in addition to 11 Paid Holidays
  • A strong culture of stability, community, and innovation

Job title

Retail Support Manager

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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