About the role

  • Partner with leadership to translate business strategies into field-ready action plans.
  • Develop sales playbooks, scripts, and training materials to support consistent execution.
  • Design and deliver onboarding and training programs for sales reps and field teams.
  • Collaborate with marketing to produce collateral that meets field needs and supports campaigns.
  • Serve as the conduit between Sales, Marketing, and Operations to ensure alignment and responsiveness.
  • Support sales teams in understanding agent needs and overcoming objections.
  • Coordinate office visits, events, and educational sessions to deepen agent relationships.
  • Monitor engagement metrics and identify opportunities for targeted outreach.
  • Use CRM data to measure the impact of support activities on retention and growth.
  • Track agent satisfaction and flag churn risks.
  • Recommend retention strategies and maintain a log of support activities and outcomes.
  • Monitor CRM utilization by the sales team, ensuring accurate data entry, timely follow-ups, and adherence to pipeline processes.
  • Monitor key metrics such as lead conversion, funnel progression, and activity tracking; provide regular reports to leadership.
  • Partner with sales reps to optimize CRM usage for prospecting and retention, offering guidance and troubleshooting as needed.
  • Collaborate with marketing to align CRM-driven outreach with national campaigns, while focusing on execution through the sales team rather than building campaigns directly.
  • Operate within leadership guidelines while proactively suggesting improvements to sales processes, tools, and engagement strategies.

Requirements

  • 5+ years in sales support, sales operations, or a related role
  • Experience working cross-functionally with sales, marketing, and operations teams
  • Proven track record of enabling sales growth through strategic support and execution
  • Strong project management and organizational skills
  • Excellent communication and interpersonal abilities
  • Ability to translate strategy into actionable field plans
  • Proficiency in CRM platforms (e.g., Salesforce) and campaign management tools
  • Analytical mindset with the ability to interpret data and generate insights
  • Comfortable facilitating training, onboarding, and field enablement sessions
  • Ability to travel regionally for field visits, training, and engagement events
  • Comfortable working in a fast-paced, matrixed environment
  • High level of autonomy with strong judgment on when to escalate

Benefits

  • EOE including disability/veteran
  • At Anywhere, compensation varies by knowledge, skills, and experience. Bonuses, incentives and benefits, depend on the position

Job title

Manager, Sales Support

Job type

Experience level

Mid levelSenior

Salary

$100,000 - $105,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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