Manager, Decision Science leveraging data expertise and statistical principles at Travelers. Driving business strategies through actionable insights and relationship building across departments.
About the role
- Manager of commercial loan portfolio at Webster Bank. Overseeing credit quality maintenance and customer service while collaborating with team on product cross-selling.
Responsibilities
- Monitor and maintain an assigned commercial loan portfolio and alert senior management to issues which affect portfolio quality.
- Manage the renewal and modification process for loans and lines of credit by performing the underwriting and closing processes to ensure timely document execution.
- Perform routine, thorough credit/financial reviews of relationships in an assigned loan portfolio and ensure accurate risk grades and data integrity at all times.
- Perform routine site visits to meet with company management, collect financial information, discuss new lending opportunities.
- Support and deliver superior customer service to business relationships to bring consistent customer experiences throughout the Bank’s footprint.
- Support the Bank’s loan payment collection efforts to remain within targets for past dues and charge-offs and identify and support the transfer of problem loans to the Commercial Loan Workout Group.
- Participate, and take a leading role when necessary, in Continuous Improvement initiatives and/or assist with the training of junior staff members.
Requirements
- Bachelor’s Degree required - Business, Finance, Accounting or Economics preferred
- Minimum 5-7 years of related banking experience – Commercial credit experience required with the completion of a formal credit training program preferred.
- Strong credit skills with the capacity to evaluate strengths and weaknesses of a wide variety of credit facilities.
- Must be service oriented and possess strong interpersonal, organizational and communication skills.
- Must be comfortable in customer contact situations including potential work-out/loan restructure environments.
- Ability to multi-task, prioritize work to meet deadlines and work both independently and within a team structure
- Previous leadership experience preferred, but not required
Benefits
- Professional development opportunities
- Incentive compensation
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