Knowledge Manager developing a robust knowledge management strategy within Pacific Life's HR teams. Collaborating with centers of excellence to optimize employee - facing and internal HR content delivery.
About the role
- Manager of PharmSci Learning & Development Operations at Pfizer supporting BioTherapeutics and Small Molecules organizations. Administering the validated state of the Learning Management System (LMS) for PharmSci.
Responsibilities
- Perform the role of Training Administrator (TA) and Business Administrator (BA): create, edit, and maintain learning activities within the LMS
- Ensure compliance with the LMS Global Policies and Procedures as well as regulatory requirements
- Perform the role of Training Point of Contact (TPoC): partner with procedure authors, assignment role owners, and other training personnel
- Perform training risk assessments, create training implementation plans (TIP)
- Support curriculum management through the assignment and removal of alternate job codes to learners
- Facilitate corrections to incomplete or incorrect training documentation
- Ensure integrity of LMS system data
- Quality check the creation and modification of learning entities made by other LMS administrators
Requirements
- BA/BS with at least four years proven experience as an LMS Administrator, Training Specialist; or Associate’s Degree with at least six years proven experience as an LMS Administrator, Training Specialist
- At least 4 years experience performing transactions within a learning management system
- Experience working within a regulated environment
- Strong problem solving, analytical, organizational, prioritization and time management skills
- Ability to manage and prioritize projects and time, and to work with the team or independently as needed
- Highly literate with technology; quickly learns new applications and tools
- Proficiency in MS Office applications (Outlook, Word, Excel, and PowerPoint at minimum)
- Experience with adult learning concepts
- Excellent verbal and written communications skills (in English)
Benefits
- 401(k) plan with Pfizer Matching Contributions
- Additional Pfizer Retirement Savings Contribution
- Paid vacation
- Holiday and personal days
- Paid caregiver/parental and medical leave
- Health benefits including medical, prescription drug, dental and vision coverage
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