Performs strategic account management for energy efficiency programs, which includes customer and sector research, planning, database management (tracking customer interactions), consistent follow up, and working well with internal and external stakeholders
Plans and manages major customer relations engagements including on-site visits
Plans and manages relationships with trade allies, distributors, and commercial or industrial industry groups
Develops and cultivates strong internal relationships with PSE program managers, energy management engineers, marketing, communication and many other customer-facing teams at PSE
Occasional travel to trade ally programs and locations to build relationships, implement energy efficiency best practices at PSE, and understand needs of program performance
Develops, promotes, communicates and effectively implements a wide range of strategies for major customers
Keep detailed records of customer interaction and contact details of customers, trade allies, contractors, and others
Performs other duties as assigned
Requirements
Proven experience in dealing with industrial customers
Demonstrated leadership skills
Strong PC skills using Microsoft Office and Outlook applications
Knowledge of Commercial/Industrial programs and tariffs
Demonstrated ability to implement strategic solutions that consider both PSE and customer needs
Experience in communication with multiple decision makers in varying levels of a customer’s organizations, from on-site staff to C-Suite executives
Experience managing with national accounts and brands, and publicly traded companies
BA/BS in Mechanical or Electrical Engineering, Marketing or Finance (Experience may be considered in lieu of degree)
Knowledge of energy markets
Experience in energy industry with an emphasis on energy efficiency measures
Benefits
Medical insurance
Dental insurance
Vision insurance
Basic life insurance
Short- and long-term disability insurance
Supplemental life insurance options
Accidental death and dismemberment insurance
Flexible spending accounts for health care and dependent daycare
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