Training and Quality Specialist responsible for mentoring and developing talent at BCM One. Overseeing quality control and creating training programs in a hybrid role.
About the role
- L&D Business Partner at Ideagen, embedded in product and tech teams for learning and development. Collaborating on strategic initiatives and driving behavior change through effective solutions.
Responsibilities
- Build strong relationships across Product, Engineering, and Support.
- Contribute to launches, retrospectives, transformations, and strategic initiatives.
- Advise on learning and development solutions.
- Drive initiatives like tech upskilling, strategic thinking, and leadership development.
- Diagnose root causes and design solutions that enable behavioural and performance change.
- Apply consulting frameworks to assess needs, challenge assumptions, and guide stakeholders to the right solutions—whether skills, process, leadership, or culture.
- Design and deliver programmes for tech leads and senior teams.
- Facilitate workshops, run Leadership University initiatives, and coach leaders to build capability.
- Adapt quickly to shifting priorities.
- Make informed decisions with limited data and iterate in a fast-paced, tech-driven environment.
- Track outcomes beyond satisfaction scores. Use Power BI to report on behaviour change and business impact, and refine strategies continuously.
Requirements
- Experienced in L&D or Organizational Development, working closely with technical, product or engineering teams before ideally within a tech, SaaS or product led organisation
- Strong consulting mindset with the ability to diagnose root causes and apply structured frameworks
- Proven experience designing and delivering leadership development programs, both virtually and in person
- Commercially aware, able to link learning initiatives to business outcomes and speak the language of commercial teams
- Can quickly grasp technical concepts like agile, DevOps, and CI/CD, and understand how they shape learning needs even without a technical background.
- Technically confident with AI tools, learning platforms (360Learning is a plus), Excel and modern learning methods
- Naturally curious, quick to learn, comfortable with ambiguity and skilled at influencing without authority.
Benefits
- Benefits at Ideagen
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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