Key Account Manager responsible for developing and managing customer relationships at Axians Infoma. Focused on strategic business development in the ICT sector with a strong emphasis on customer satisfaction.
Responsibilities
Independently manage and actively develop the assigned sales territory with direct impact on business success
Proactively maintain existing customer relationships and strategically target potential new customers
Advise on and sell tailored IT, software, and digitization projects
Play a central role in professionally handling public tenders: analyze requirements, coordinate stakeholders, prepare compelling proposals, and present tailored solutions to decision-makers
Prepare precise offers and contracts and negotiate and close successful deals
Organize and participate in targeted events with prospects, customers, and partners to strengthen market presence and nurture relationships
Requirements
Solid, several years of sales experience in consulting and successful selling of ICT, ERP, or DMS solutions
Degree in Business Administration, Computer Science, or equivalent education with relevant practical experience
Independent, structured, and goal-oriented working style with a strong results focus
Strong communicator with an empathetic personality, high initiative, and enjoyment of customer contact
Hands-on mentality: flexible, resilient, motivated and consistently solution-oriented
Professional demeanor combined with persuasive impact and strong presence in customer settings
Excellent Microsoft Office skills and digital affinity
Business-fluent German (written and spoken) and good English skills; French and/or Italian are a plus
Strong entrepreneurial mindset and ability to act autonomously
Solid understanding of contract law (Swiss Code of Obligations - OR) and confident handling of legal frameworks
Valid category B driving license
Experience working with public administrations, particularly with tendering processes, is a clear advantage
Benefits
Excellent working conditions
Area of responsibility with a high degree of autonomy
Appreciation for your work from day one
Team-oriented culture and significant freedom to shape your role
Short decision-making paths and flat hierarchies
Enjoyable working atmosphere
Diverse development opportunities and career prospects
Flexible working hours with home office where possible
Good parking availability
Attractive employee share program
Above-average social benefits
Various employee discounts and perks such as complimentary beverages and fresh fruit at the workplace
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