Whitespace Account Manager managing existing and new client relationships in the London specialty insurance market. Focusing on client satisfaction, onboarding, and collaboration across teams.
About the role
- Account Coordinator supporting client accounts and project teams in experiential marketing. Delivering exceptional experiences while collaborating with industry leaders.
Responsibilities
- Act as the go-to resource for project updates and client needs—stay informed and ready to respond.
- Support the day-to-day operations of assigned client accounts.
- Take notes in planning meetings and help translate them into actionable communication plans.
- Prepare and maintain essential project documentation including Work Orders, Creative Briefs, and Call Reports.
- Assist in assembling and formatting sales proposals, presentations, and supporting materials.
- Research and compile key information from event prospectuses.
- Organize and coordinate logistics for client meetings—room reservations, setup, catering, etc.
- Help manage job files, prepare billing documentation, and ensure timely task completion.
- Maintain internal project tracking and communicate updates across departments.
- Provide relief coverage at the reception desk when needed.
- Make travel arrangements for team members in alignment with budget and company policy.
- Help with graphic and property inventory tracking, process issues, and show-site expectations.
- Shadow and support the sales process, including pitches, proposals, and client presentations.
- Observe strategy meetings and learn how to craft winning proposals.
- Prepare client communications including quotes, presentations, and follow-up correspondence.
- Update project budgets and forecasts in coordination with project leads.
- Build and maintain Excel spreadsheets to support financial tracking and reporting.
- Ensure all travel bookings and expenses align with budget guidelines.
Requirements
- Bachelor’s degree (B.A. or B.S.) preferred.
- 6 months - 1 years of relevant experience in marketing, client services, events, or agency environments.
- Internship or previous experience in a client-facing, fast-paced setting is a plus.
- Strong written and verbal communication skills.
- Excellent organizational skills and attention to detail.
Benefits
- Health insurance
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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