Senior Partner Manager at Vercel focusing on key partnerships in AI and ecosystems. Leading initiatives to drive joint customer success and manage solution partner portfolios.
About the role
- Whitespace Account Manager managing existing and new client relationships in the London specialty insurance market. Focusing on client satisfaction, onboarding, and collaboration across teams.
Responsibilities
- Responsible for managing existing client relationships to ensure high retention client satisfaction and growth
- Development of new customers for Whitespace, converting these to confirmed clients and managing them through the onboarding process including the contracting process and maintaining a strong collaborative relationship once on board
- Liaising with colleagues across Whitespace to ensure all the Client’s ongoing transactional and strategic needs as they pertain to the Whitespace Platform
- Ensure that all internal account management processes are followed, objectives met, Key Performance Indicators managed, and results shared at appropriate forums
Requirements
- Experience in a London specialty/wholesale insurance market
- Proven work experience as a Broker / Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant Sales role within Insurance
- Delivering client-focussed solutions to customer needs
- Experience of using Whitespace would be a plus
- Strong verbal and written communication skills
- Intermediate understanding of the risk placement process between brokers and carriers
- Understanding of insurance acronyms and terminology
- Broad understanding of the London Insurance Market
- Entry level understanding of the global Insurance Industry
- An interest in technological advances in Insurtech
- Willingness to learn and be agile in a fast-paced environment
- Ability to operate collaboratively with colleagues is essential
Benefits
- Medical coverage
- Life insurance
- Pension plans
- Paid time off in line with local labor laws
- Wellness initiatives
- Fitness programs
- Team-building activities
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