Account Manager developing and executing strategic account plans in healthcare sector. Building partnerships and enhancing operational efficiency while managing high - value negotiations in North - East Italy.
About the role
- Key Account Manager for B2B commercial team, enhancing corporate cybersecurity solutions in strategic partnerships. Focus on client engagement and impactful business solutions.
Responsibilities
- Develop and maintain strong relationships with key customers to understand their business needs and objectives;
- Provide ongoing account management and sales support to the existing customer base to ensure their retention;
- Identify and pursue new sales opportunities within existing accounts;
- Keep customers informed about product updates, new features, and enhancements;
- Manage customer relationship data effectively within the CRM system (e.g.., Salesforce);
- Collaborate cross-functionally with other departments to ensure customer success and satisfaction;
- Document processes, customer interactions, and best practices to ensure knowledge sharing and consistency;
- Contribute to the continuous improvement of customer engagement strategies and initiatives.
Requirements
- Strong knowledge of customer relationship management and sales principles;
- Proven experience in a B2B or sales environment, preferably in technology or SaaS sectors;
- Excellent written and verbal communication skills in English;
- Ability to understand customer needs, deliver value, and build long-term partnerships;
- Proactive, self-motivated, and capable of identifying upsell and cross-sell opportunities of different B2B products;
- Experience using CRM software (e.g., Salesforce) is a plus;
- Strong organizational and time management skills.
Benefits
- Access to Nord Security products. We build solutions used by millions of users worldwide, and you’ll get to experience our products firsthand;
- Professional growth. Internal and external events, online training, conferences, books - everything you need to reach full potential;
- Health benefits. Private health insurance, online and on-site workouts, consultations to feel and be your best;
- Mental wellbeing. Access to mental health tools like Calm, Headspace, and Mindletic. Options for therapy to keep your emotional wellbeing in check;
- Team spirit. Team buildings and parties with games, shows, tastings, food coupons, gifts, and it’s on us;
- More free time. Stay with us and additional vacation days will be added to your calendar;
- Additional paid leave. Additional days are covered by us in cases of illness or special occasions;
- Flexibility. Flexible working time arrangement.
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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