Field Service Support Technician providing top - notch customer service while handling equipment installations and service jobs. Covering the Cincinnati, OH area with flexible scheduling options.
About the role
- Monitor and manage user access in corporate systems at Stefanini, ensuring compliance and security. Collaborate with teams to support user permissions and audits.
Responsibilities
- Control and maintain user access to company systems and resources, ensuring each employee has appropriate permissions according to their role and department
- Create, modify, and revoke accounts in Active Directory and Azure AD
- Apply security policies, manage groups and access profiles
- Respond to requests via service tickets, ensuring quality and timely support
- Support audits and periodic access reviews, ensuring compliance with internal policies and Information Security requirements.
Requirements
- Currently pursuing a university degree
- Previous experience in the role
- Good communication skills with clients and ability to work effectively in a team
Benefits
- Meal allowance or meal voucher
- Discounts on courses, universities, and language schools
- Stefanini Academy - platform with free, up-to-date online courses with certificates
- Mentoring
- Childcare assistance
- Discount program for medical consultations and exams
- Health insurance
- Dental insurance
- Discount and perks club at top establishments
- Travel club
- Pet care benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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