Reporting & Insights: Build and maintain Salesforce, Excel, and BI dashboards to support forecasting and pipeline visibility. Analyze data to uncover trends, anomalies, and root causes, presenting clear recommendations to leadership.
Forecasting & Planning: Support GTM forecasting and planning by providing historical trend analysis, scenario modelling, and proactive performance insights.
Data Governance: Develop and enforce data hygiene practices across GTM systems through training, governance frameworks, and adoption of data integrity standards.
System Management: Maintain and optimize Salesforce and connected GTM tools (e.g., Gong, CaptivateIQ, Outreach, ZoomInfo). Collaborate with RevOps and IT teams to translate complex business needs into scalable, automated workflows.
AI & Automation: Contribute to BlueCat’s AI strategy for revenue operations, pilot AI features within GTM systems, evaluate new AI platforms, and support responsible AI governance.
Process Optimization: Document, automate, and improve operational workflows to streamline quoting, deal management, and reporting.
Cross-Functional Support: Partner with Sales, Marketing, Channel, and Customer Success to resolve process issues, enhance CRM compliance, and enable better execution through data-driven insights.
Enablement: Build quick guides, walkthroughs, and enablement materials to drive tool adoption and reporting best practices across GTM teams.
Requirements
1–2 years of experience in Revenue Operations, Sales Operations, Business Analytics, or a similar analytical role.
Strong Excel skills are essential, basic understanding of formulas, pivot tables, and visualizations.
Exposure to CRM or GTM systems Exposure to CRM or GTM systems (Salesforce, HubSpot, Outreach, Gong, etc.).
Experience or strong interest in automation and AI productivity tools.
Excellent organization, communication, and follow-through skills • Ability to manage multiple priorities in a fast-paced environment.
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