AB
Alexander BürkleAfter Sales Service Associate – Part-time
Mitarbeiter* (m/w/d) After Sales Service in Teilzeit zur Verstärkung des Logistikteams in Freiburg. Bearbeitung und Prüfung von Reklamationen, Monitoring der Logistikprozesse.
About the role
- Support internal sales teams to prepare and deliver quotes and commercial offers.
- Coordinate daily communication with vendors and partners.
- Manage and updating CRM data to ensure process transparency.
- Follow up on orders and handling basic logistics tasks.
- Support wider product team in day-to-day operations.
- Management and maintenance of internal vendor pricelist.
- Identifying and developing new business opportunities within the IT partner network.
- Helping drive sales initiatives in collaboration with vendors and partners.
- Presenting solutions and value propositions to partners and customers.
- Managing the recruitment, onboarding and development of new partners.
- Delivering training to internal sales teams.
Requirements
- Previous experience in a similar role, preferably in IT distribution or sales support.
- Basic knowledge of IT and cybersecurity terminology.
- Familiarity with CRM systems and very good Excel skills.
- Communicative English.
- Well-organized, detail-oriented, and team-focused.
Benefits
- 24 days holiday plus Bank holidays, increasing with service and we want you to take them.
- Your birthday off
- Paid volunteer day
- Hybrid Working
- Ongoing learning and development
- Health care scheme
- 5% Matched pension scheme
- Beer fridge Friday and quarterly social events
- Cycle to work scheme
- Free parking
- Enhanced maternity and paternity leave and more…
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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