Director overseeing Broker Account Executive team focusing on sales targets and strategy for SCAN. Developing methods to maximize sales and enhance community engagement with Medicare plans.
Responsibilities
Oversee and manage the Broker Account Executive team in order to achieve monthly broker sales targets
Monitor daily sales performance and make adjustments as needed to achieve the monthly sales goal
Develop strategy and provide direction to longer-term opportunities to maximize sales
Responsible for the oversight, training and servicing of the broker distribution channel, agencies and agents, in the assigned market aiming to position our health plan for sales achievement and success
Develop strategy, tactics, sales plans and sales targets to ensure membership growth and retention
Provides leadership for the day-to-day operations of Broker Account Executives, while maintaining focus on the company’s strategic goals
Maintains business relationships with agency representatives with a special focus on SCAN’s Field Marketing Organization (FMO) agencies
Through ongoing communication with FMOs, continuously improve the operational integration with the FMOs so that SCAN is a preferred MA partner
Ensures targeted goals and production standards by providing positive enrollment opportunities and resources for each sales region
Oversees training and coaching for Broker Account Executives based on performance expectations and compliance requirements
Develops and maintains relationships with the medical community, including core providers and medical groups
Increases opportunities for community events that enhance enrollment within each service area
Utilizes ability to influence, develop, and empower Broker Account Executives to achieve objectives utilizing a team approach
Directs adherence to all state and federal requirements for regulatory/compliance
Solicits and services major FMO accounts
Maintains timely and effective communications with the VP of National Sales and assists with monthly sales forecasts and revisions
Establishes performance goals for all Broker Account Executives, and monitors performance on a continual basis
Develops and maintains a strong working relationship with key internal departments that support broker sales
Develop and maintain a strong pipeline of prospective new broker/agents to drive future success
Maintain staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities
Accomplish staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching and counseling employees; initiating, coordinating, and enforcing systems, policies, and procedures
Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
Actively support the achievement of SCAN’s Vision and Goals
Other duties as assigned
Requirements
Bachelor's Degree or equivalent experience
Brokerage certification
10+ years of Medicare Advantage Plan sales experience required
Skilled to develop others
In-Depth understanding of the business
Make critical decisions, often involving high-level risk assessment and the ability to adapt to changing circumstances
Creates strategies to sustain competitive advantage
Strong verbal and written communication skills
Strong presentation skills to effectively address diverse audiences
Strong organizational and time management skills
Proficient in MS Office
Benefits
An annual employee bonus program
Robust Wellness Program
Generous paid-time-off (PTO) along with 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days
Excellent 401(k) Retirement Saving Plan with employer match
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