Hybrid Director, Broker Sales

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About the role

  • Director overseeing Broker Account Executive team focusing on sales targets and strategy for SCAN. Developing methods to maximize sales and enhance community engagement with Medicare plans.

Responsibilities

  • Oversee and manage the Broker Account Executive team in order to achieve monthly broker sales targets
  • Monitor daily sales performance and make adjustments as needed to achieve the monthly sales goal
  • Develop strategy and provide direction to longer-term opportunities to maximize sales
  • Responsible for the oversight, training and servicing of the broker distribution channel, agencies and agents, in the assigned market aiming to position our health plan for sales achievement and success
  • Develop strategy, tactics, sales plans and sales targets to ensure membership growth and retention
  • Provides leadership for the day-to-day operations of Broker Account Executives, while maintaining focus on the company’s strategic goals
  • Maintains business relationships with agency representatives with a special focus on SCAN’s Field Marketing Organization (FMO) agencies
  • Through ongoing communication with FMOs, continuously improve the operational integration with the FMOs so that SCAN is a preferred MA partner
  • Ensures targeted goals and production standards by providing positive enrollment opportunities and resources for each sales region
  • Oversees training and coaching for Broker Account Executives based on performance expectations and compliance requirements
  • Develops and maintains relationships with the medical community, including core providers and medical groups
  • Increases opportunities for community events that enhance enrollment within each service area
  • Utilizes ability to influence, develop, and empower Broker Account Executives to achieve objectives utilizing a team approach
  • Directs adherence to all state and federal requirements for regulatory/compliance
  • Solicits and services major FMO accounts
  • Maintains timely and effective communications with the VP of National Sales and assists with monthly sales forecasts and revisions
  • Establishes performance goals for all Broker Account Executives, and monitors performance on a continual basis
  • Develops and maintains a strong working relationship with key internal departments that support broker sales
  • Develop and maintain a strong pipeline of prospective new broker/agents to drive future success
  • Maintain staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities
  • Accomplish staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching and counseling employees; initiating, coordinating, and enforcing systems, policies, and procedures
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Actively support the achievement of SCAN’s Vision and Goals
  • Other duties as assigned

Requirements

  • Bachelor's Degree or equivalent experience
  • Brokerage certification
  • 10+ years of Medicare Advantage Plan sales experience required
  • Skilled to develop others
  • In-Depth understanding of the business
  • Make critical decisions, often involving high-level risk assessment and the ability to adapt to changing circumstances
  • Creates strategies to sustain competitive advantage
  • Strong verbal and written communication skills
  • Strong presentation skills to effectively address diverse audiences
  • Strong organizational and time management skills
  • Proficient in MS Office

Benefits

  • An annual employee bonus program
  • Robust Wellness Program
  • Generous paid-time-off (PTO) along with 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days
  • Excellent 401(k) Retirement Saving Plan with employer match
  • Robust employee recognition program
  • Tuition reimbursement

Job title

Director, Broker Sales

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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