Hybrid Inside Sales Representative, Industrial

at Velcro Companies

• Job title: Inside Sales Representative, Industrial
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, United States

About the role

• Inside Sales Representative driving growth initiatives for Velcro Companies' Industrial and affiliated categories. Managing customer inquiries, quotes, and collaborating across departments.

Responsibilities

• Support growth initiatives for the Industrial business through proactive communication with end users, converters, distributors, and prospects.
• Drive internal follow-up for line extensions, pricing inquiries, and miscellaneous topics by networking and pushing internal stakeholders for deliverables.
• Supports team achievement of established sales quota and profit, and new business objectives/targets.
• Research answers independently by collaborating internally with R&D, Product Management, Compliance, Sales, Operations, and Customer Service.
• Manage and qualify incoming leads and customer inquiries; ensure timely follow-up and effective hand-off to appropriate Sales or Business Development resources as needed.
• Prepare and support customer quotations, pricing requests, and documentation related to new or existing business.
• Assist with customer notifications, pricing updates, and product transitions.
• Maintain accurate records of customer interactions and opportunities in Salesforce.
• Participate in regular team meetings to align with sales strategy, pipeline, and customer feedback.

Requirements

• Bachelor’s degree in Business, Marketing, Engineering, or related field preferred; equivalent experience considered.
• Experience in inside sales, customer support, or technical sales environment (industrial or manufacturing experience a plus).
• Strong interpersonal and communication skills, both verbal and written.
• Demonstrated initiative and ownership.
• Has the ability to "find answers" rather than hand over unanswered questions.
• Comfortable networking across departments and collaborating with technical and commercial colleagues.
• Proficiency in Microsoft Office and CRM tools (Salesforce experience preferred).
• Highly organized, self-motivated, and able to manage multiple priorities simultaneously.
• Some travel including overnight may be required.

Benefits

• Medical and Prescription Coverage (HSA and HRA Options)
• Dental Coverage
• Vision Coverage
• Flexible Spending Accounts
• Award Winning Wellness and Incentive Program
• Life Insurance
• Short- and Long-Term Disability
• Business Travel Accident Insurance
• Voluntary Accident & Critical Illness Insurance
• EAP (Employee Assistance Program)
• Retirement Savings Plan
• 401(k) Saving Plan with generous 5.5% Company match and Immediate Vesting
• Paid Vacation Time
• Paid Sick Time
• Paid Parental Leave
• 13 Paid Company Holidays
• Tuition Reimbursement Program
• Financial Wellness Benefit – Smart Dollar®
• Employee Recognition Programs
• Employee Resource Groups
• Charitable or Educational Matching Gift Program
• Employee Referral Bonus Program