Inside Sales/Counter Representative for Robertson Electric managing customer calls and orders for electrical products. Responsible for customer service and inventory management in a fast - paced environment.
About the role
- Inside Sales Manager overseeing Inside Sales Department and collaborating with Distributor Territory Managers at Keystone Technologies. Driving sales efficiency and ensuring optimal team performance.
Responsibilities
- The Inside Sales Manager oversees the entire Inside Sales Department
- Works closely with Distributor Territory Managers and other department managers within Keystone
- Responsible for ensuring the Inside Sales team is working in the most effective ways possible
- Manage projects and delegate work to the Inside Sales Team
- Problem solving for any issues that arise with the Inside Sales Team
- Guide and manage the Inside Sales Team to excel in every aspect of their role
- Conduct thorough sales analysis, generate accurate price quotes, and provide exceptional customer service
- Serve as the link between Sales Agencies, Distributors, and Territory Managers to streamline communication and processes
- Identify, address, and resolve any challenges that arise within the Inside Sales Team
- Work closely with other department managers, providing insight and assistance on matters related to Inside Sales
- Other duties as assigned
Requirements
- Bachelors Degree preferred but not required
- 3-5 years of experience in a sales role (lighting or electronics industry experience preferred)
- Knowledge of lighting system technologies, with focus on LED technologies, lighting controls, and/or power electronics preferred
- Experience managing an inside sales team required
- Proficiency in Microsoft Office, specifically Outlook, Teams and Excel
- Outstanding customer service skills
- Strong analytical and problem-solving skills
- Excellent verbal and written communication skills
- Strong interpersonal and relationship building skills
- Experience utilizing CRM software (Microsoft Dynamics preferred)
- Knowledge of ERP tools (Prophet 21 preferred)
- Open to potential travel to trade shows (~5-10%)
Benefits
- medical
- dental
- vision
- voluntary life insurance
- employer-paid group life insurance
- short-term disability
- a 401k plan with company match
- paid time off
- philanthropic opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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