Serve as the primary People Team partner to Operations leaders and their teams, building strong, trusted relationships at all levels.
Own day-to-day people processes for our distributed Operations team.
In partnership with leaders, this role will manage employee relations matters, including investigations, disciplinary actions, and performance conversations.
Coach and support managers.
Partner with cross-functional stakeholders.
Analyze trends and metrics to identify opportunities for improvement.
Support change management and communication strategies.
Promote a culture of feedback, accountability, and inclusion across Operations teams.
Ensure compliance with federal, state, and local employment laws and internal policies.
Requirements
Minimum of 5 years’ experience in an HR Generalist or HR Business Partner role.
Proven ability to coach employees and managers through complex, sensitive, and emotional situations.
Proven track record working in startup environments and navigating ambiguity. Ability to thrive in an agile, solution-focused setting and adapt quickly as priorities shift.
Strong written and verbal communication skills, with the ability to distill complex HR concepts into clear, actionable guidance.
Demonstrated track record of managing multiple priorities, influencing stakeholders, and delivering results in a fast-paced environment.
Applied knowledge of federal, state, and local employment laws and regulations.
Prior experience supporting hourly or frontline employees in high-volume operations.
Familiarity with the HRIS Rippling.
Benefits
Competitive salary, equity, and 401(k)
Wellness stipend & great benefits (medical, dental, vision)
Generous PTO & parental leave
Bi-annual offsites & a collaborative, mission-driven culture
Hybrid work (SF office Mon/Tues/Thurs) + catered lunches (*Bay Area Positions only)*
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