HR Business Partner managing personnel operations and legal compliance at an energy infrastructure company. Collaborating with management and staff on HR processes and personnel matters.
About the role
- HR Operations Specialist managing employee inquiries and benefits processes across EMEA. Collaborating with teams to improve support systems and data accuracy.
Responsibilities
- Serve as the primary contact for employee inquiries around HR policy, benefits, payroll, and other areas across EMEA via voice, chat, and case management tools.
- Manage HR requests, partner with team members, and contribute to improving support processes and knowledgebase content.
- Identify automation opportunities to streamline workflows.
- Administer employee separations and ensure timely, accurate processing of benefits, deductions, and contributions.
- Resolve data discrepancies between systems and communicate clearly with stakeholders.
- Collaborate with internal and external partners, including benefits providers.
Requirements
- Fluency in English and German.
- Strong problem‑solving skills with the ability to address and resolve data issues.
- High attention to data integrity and accuracy.
- Technical proficiency with HRIS, data tools, and reporting systems.
- Clear, collaborative communication with HR teams, technical partners, and leadership.
- Continuous improvement mindset focused on optimization and error prevention.
- Bachelor’s degree in HR, Business Administration, or equivalent experience.
- Experience in HR administration and understanding of EMEA HR practices.
- Knowledge of case management and knowledge management systems.
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