Director of HR overseeing Associate Services and strategic HR operations at MasterCorp in hospitality. Managing corporate HR initiatives and ensuring alignment with business priorities.
About the role
- HR Business Partner supporting TX teams by partnering closely with leaders in sales, warehouse, and distribution. Leading change, influencing outcomes, and building a culture of accountability.
Responsibilities
- Partner with senior leadership to design and execute HR strategies that enable organizational transformation, growth, and operational efficiency
- Act as a trusted advisor to leaders in sales, operations, and distribution, aligning people strategies with business goals and ensuring talent readiness across all functions
- Coach and challenge leaders to build capability, drive accountability, and develop high-performing teams
- Champion initiatives that strengthen engagement, retention, and employee experience—building a culture where people and performance thrive
- Lead complex employee relations matters, including investigations, performance management, and conflict resolution, with fairness and integrity
- Oversee HR processes and policies that support compliance, safety, and operational excellence across warehouse and distribution teams
- Partner with Talent Acquisition to attract top talent and with Learning & Development to build skills and succession pipelines for key operational and commercial roles
- Use data insights to assess trends, recommend solutions, and continuously improve HR effectiveness and business outcomes
- Support operations within a unionized workforce, partnering with leaders to maintain positive labor relations and navigate challenges effectively
Requirements
- Bachelor’s Degree in Human Resources, Business Administration, or related field
- Minimum 3 years as an HR Business Partner or strategic HR leader supporting sales, operations, or distribution teams
- Strong preference for candidates with change management experience and exposure to unionized environments
- Proven ability to build trust, influence senior leaders, and drive organizational change across multiple business functions
- In-depth understanding of employment law, benefits administration, employee relations, and performance management
- Skilled at using HR data to identify trends, solve problems, and inform decisions
- Exceptional interpersonal and presentation skills; able to communicate effectively across all levels
- Thrives in fast-paced environments, managing multiple priorities with urgency and accountability
- Proficiency in MS Office and HRIS systems (Workday experience preferred)
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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