Head of Marketing responsible for leading B2C strategy for CAVU's Experiences division. Driving brand awareness and guest engagement across airport lounge brands globally.
Responsibilities
Lead the Global B2C Marketing Strategy: Develop and execute the overarching marketing strategy for CAVU’s Experiences division, ensuring a unified global approach to brand positioning (in partnership with the Head of Brand), awareness, and demand generation across all regions and customer touchpoints.
Drive Lounge Awareness & Turn-Up: Guests Design and implement in-terminal and destination marketing initiatives to drive spontaneous lounge visits.
Deliver compelling brand communications and advertising that increase visibility and consideration among airport travellers.
Grow Pre-Book Reservations: Collaborate closely with the Performance Marketing and CRM teams to optimise digital marketing campaigns that drive pre-book lounge reservations.
Ensure seamless integration of brand and performance marketing activity to maximise conversions.
Brand Stewardship & Creative Excellence: Champion the Escape Lounges brand globally, ensuring a consistent and premium brand experience across every market and channel.
Partner with key stakeholders in the Brand & Creative team to deliver engaging campaigns that reinforce CAVU’s positioning as a leader in airport experiences.
Leadership & Team Development: Lead, mentor, and develop a small but high-performing team comprising a Marketing Manager and Social Media Manager.
Foster a culture of creativity, accountability, and results, ensuring effective campaign delivery across all regions.
Cross-Functional Collaboration: Work collaboratively with the Growth and Commercial teams within the Experiences division to align marketing activity with business objectives.
Partner with the Performance Marketing, CRM, and Data teams to drive insight-led decision making and performance optimisation.
Requirements
Strong understanding of consumer marketing principles, including brand management, campaign planning, and performance measurement.
Knowledge of the travel, hospitality, or leisure sectors, ideally within multi-location or service-based brands.
Understanding of digital marketing channels, including CRM, paid media, social, and in-terminal activation.
Familiarity with cross-functional collaboration between Brand, Performance, and Growth teams.
Awareness of global marketing trends and consumer insights relevant to travel and airport experiences.
Proven track record in a senior consumer marketing role with responsibility for brand and campaign strategy.
Experience managing marketing for consumer-facing brands across multiple markets or regions.
Demonstrable success in driving brand awareness, footfall, and conversion through integrated marketing campaigns.
Background in travel, hospitality, retail, or lifestyle sectors desirable.
Experience collaborating with performance marketing, CRM, and commercial functions to deliver measurable outcomes.
Degree-level education in Marketing, Business, or a related field; CIM or equivalent professional qualification desirable.
Benefits
25 Days Holiday, increasing 1 day per year with service (up to 28 days)
Option to buy up to 10 more days annual leave, plus 4 flexible bank holidays
10% Company Pension
Annual Bonus Scheme
On-site Gym
MediCash Scheme
A host of flexible benefits & discounts – including up to 50% off CAVU products such as Escape Lounges and Airport Parking
Rail and retail discounts
2 paid volunteering days per year
Access to internal events calendar including wellbeing and ID&E activities
Formal and informal development opportunities, including mentoring and learning grants
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